Specialty Account Coordinator - Full Time - Mercy Neuroscience Center

mercy; Oklahoma; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Specialty Account Coordinator to manage patient accounts, verify insurance and benefits, and oversee denials and collections. The role includes guiding patients to enrollment in assistance programs and ensuring proper billing for applicable funds, with a strong focus on ophthalmology coding and billing.

The position requires accuracy, teamwork with physicians and staff, and adherence to Mercy Service Standards.

Qualifications

• Some college hours in Business, Finance or Accounting preferred.
• Minimum of 3 years related experience.
• Interpersonal, organizational and analytical skills required.

Responsibilities

• Verify insurance benefits and coordination including denials management and collections.
• Coordinate enrollment in patient assistance programs and billing for funds.
• Communicate effectively with physicians, staff, patients and insurers.

Skills

Interpersonal skills

Communication skills

Organizational skills

Analytical skills

Education

Some college hours in Business/Finance/Accounting

Job description

Find your calling at Mercy!

The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

• Education: Some college hours in Business, Finance and/or Accounting related courses preferred.
• Licensure:
• Experience: A minimum of 3 years related experience required.
• Certification/Registration:
• Other skills & knowledge: (skills, knowledge, abilities): Interperonal, organizational, and analytical skills required. Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.