Specialty Account Coordinator - Full Time - Mercy Neuroscience Center

Mercy; Oklahoma City (OK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Job summary

Mercy in the United States is seeking a Specialty Account Coordinator to manage patient accounts through insurance verification, denials management, and collections, ensuring accurate billing and timely cash flow.

You will help patients access assistance programs, monitor services, and ensure compliance with ophthalmology coding and billing, while collaborating with physicians, staff, and insurers to uphold Mercy Service Standards.

Qualifications

• Education: Some college hours in Business, Finance and/or Accounting related courses preferred.
• Experience: A minimum of 3 years related experience required.

Responsibilities

• Coordinate patient accounts across insurance verification, denials management, and collections.
• Identify and enroll patients in assistance programs (e.g., drug copay cards) and bill the programs.
• Monitor service delivery and ensure compliance with claims procedures and insurance company regulations.
• Communicate effectively with physicians, staff, patients, and insurers.
• Serve as a resource for other staff and maintain Mercy Service Standards.

Job description

Find your calling at Mercy!

The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education: Some college hours in Business, Finance and/or Accounting related courses preferred.

Licensure:

Experience: A minimum of 3 years related experience required.

Certification/Registration:

Other skills & knowledge: (skills, knowledge, abilities): Interperonal, organizational, and analytical skills required. Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.