HELPDESK with GERMAN

PMSolutions; Town of Poland (NY); On-site; USD 19,562 - 23,431; Full time

Benefits offered by this job

Competitive salary package

Attractive language bonus

Intensive training

Premium private medical healthcare

Up to 4 extra paid holidays per year

Job summary

A leading recruitment agency is seeking a Helpdesk professional fluent in German for a remote position. Responsibilities include providing technical support, ensuring customer satisfaction, and assisting with employee training. Candidates must possess strong English skills and a desire to learn new technologies. The role offers a competitive salary, a strong employment stability, and comprehensive benefits including medical care and extra paid holidays.

Qualifications

• Fluent German speakers required.
• Strong English skills needed.
• Willingness to learn new technologies is essential.

Responsibilities

• Provide technical support to end users.
• Ensure customer satisfaction post-service requests.
• Assist in training new and current employees.

Skills

Fluent German C1

Strong command of English min B2

Eager to learn new technologies

Job description

HELPDESK with GERMAN

Cracow – REMOTE JOB – 7000 PLN gross.

FOR OUR CLIENT WE ARE LOOKING FOR GERMAN SPEAKER.

Responsibilities

• Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.
• Follow-up on closed service requests to insure customer satisfaction.
• Assist in training initiatives to new and current employees.

Qualification / Profile

• Fluent German C1.
• Strong command of English min B2.
• Eager to learn new technologies.

Our offer

• Full time job, stability of employment and ability to work 100% from home.
• Competitive salary package with attractive language bonus.
• Intensive training.
• Premium private medical healthcare, which includes dental care and insurance policy for international travel.
• And up to 4 extra days of paid holidays per year!

PLEASE SEND TO US YOUR CV: [e-mail] – HelpDesk German

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC.