Specialist Solution Engineer: AI IT Service
Salesforce
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Salesforce is seeking a Specialist Solution Engineer for the Emerging Business Unit, focusing on Agentforce IT Service solutions. You will demonstrate value, articulate integration within the Salesforce portfolio, and drive adoption with an innovative, startup mindset.
You’ll work as a subject matter expert in ITSM, CMDB, and cross‑department workflows, enabling automated incident management and end‑to‑end automation. A passion for AI and sales enablement is required.
Job description
Salesforce is seeking a Specialist Solution Engineer for the Emerging Business Unit, focusing on Agentforce IT Service solutions. You will demonstrate value, articulate integration within the Salesforce portfolio, and drive adoption with an innovative, startup mindset.
You’ll work as a subject matter expert in ITSM, CMDB, and cross‑department workflows, enabling automated incident management and end‑to‑end automation. A passion for AI and sales enablement is required.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
