AI IT Service Specialist Solution Engineer
Salesforce
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Job summary
Salesforce is seeking a Specialist Solution Engineer for the Emerging Business Unit, focusing on Agentforce IT Service. You will act as a subject matter expert, articulating the value of our ITSM solution built on the world’s leading Service Cloud platform and driving sales with a startup mindset.
The role emphasizes cross‑team collaboration, solution evangelism, and the ability to think creatively to deliver enterprise-scale IT and HR service on a unified platform.
Job description
Salesforce is seeking a Specialist Solution Engineer for the Emerging Business Unit, focusing on Agentforce IT Service. You will act as a subject matter expert, articulating the value of our ITSM solution built on the world’s leading Service Cloud platform and driving sales with a startup mindset.
The role emphasizes cross‑team collaboration, solution evangelism, and the ability to think creatively to deliver enterprise-scale IT and HR service on a unified platform.
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