Specialist Solution Engineer — AI IT Service
Salesforce
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Job summary
Salesforce in New York, NY is seeking a Specialist Solution Engineer for the Emerging Business Unit to incubate, scale, and grow AI-enabled IT service solutions within the Salesforce portfolio. You will be instrumental in demonstrating and evangelizing Agentforce IT Service on Slack, articulating value, and driving adoption through client-focused engagements.
This dynamic role champions outside-the-box thinking and strategic sales impact.
Responsibilities
- Demonstrate and evangelize ITSM solutions built on Salesforce Service Cloud.
- Articulate value and integration of Agentforce IT Service within the Salesforce portfolio.
- Sell a solution that enables conversational, always-on IT support in Slack.
- Highlight AI-driven triage and automated incident workflows.
Job description
Salesforce in New York, NY is seeking a Specialist Solution Engineer for the Emerging Business Unit to incubate, scale, and grow AI-enabled IT service solutions within the Salesforce portfolio. You will be instrumental in demonstrating and evangelizing Agentforce IT Service on Slack, articulating value, and driving adoption through client-focused engagements.
This dynamic role champions outside-the-box thinking and strategic sales impact.
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