Senior Specialist Solution Engineer, AI IT Service

Salesforce

Washington (District of Columbia)

On-site

USD 135,000 - 180,000

Full time

14 days+

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Job summary

Salesforce is seeking a Specialist Solution Engineer within the Emerging Business Unit to drive adoption of Agentforce IT Service. You will act as a subject-matter expert, demonstrate and evangelize solutions, and align IT service capabilities with Salesforce products to accelerate customer value and revenue growth.

In this role, you will partner with sales teams to identify opportunities, articulate ROI, and ensure seamless integration of ITSM and HR service workflows within the Salesforce

Responsibilities

Demonstrate and evangelize IT Service solutions built on Salesforce Service Cloud.
Act as SME to articulate value and seamless integration within the Salesforce portfolio.
Identify and design solutions that drive sales and meet customer needs.

Job description

In this role, you will partner with sales teams to identify opportunities, articulate ROI, and ensure seamless integration of ITSM and HR service workflows within the Salesforce

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