Specialist Referral Scheduler

PACE; Milford (DE); On-site; USD 42,000 - 62,000; Full time

Job summary

PACE Your LIFE is seeking a Medical Scheduler to coordinate referrals to outside specialists, ensuring timely access to care and clear communication among participants, providers, and offices.

Responsibilities include scheduling appointments with cardiology, neurology, endocrinology; updating EMR and tracking referrals; informing participants and caregivers; liaising with transportation and providers; and maintaining confidentiality.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 3+ years scheduling preferred; elder care experience helps.
• Experience with providers and schedules preferred.
• Proficiency with Outlook, Word, Excel strongly preferred.
• Must read, write, and speak English and be understood.
• Must handle confidential information at all times.
• Strong organizational and communication skills.
• Adult and geriatric patient context.

Responsibilities

• Schedule all patient appointments with outside specialists.
• Confirm availability with external offices and align with participants' preferences.
• Coordinate communication between clinical teams and external offices to maximize services.
• Track referral status and follow up to ensure appointments are completed.
• Notify participants or caregivers of appointments and provide instructions.
• Update EMR systems with referral details and appointment confirmations.
• Maintain records of all scheduled and completed specialist appointments.

Skills

English proficiency

Confidential handling

Professional communication

Organizational skills

Education

High School diploma or equivalent

Tools

Outlook

Word

Excel

Job description

PACE Your LIFE is seeking a Medical Scheduler to coordinate referrals to outside specialists, ensuring timely access to care and clear communication among participants, providers, and offices.

Responsibilities include scheduling appointments with cardiology, neurology, endocrinology; updating EMR and tracking referrals; informing participants and caregivers; liaising with transportation and providers; and maintaining confidentiality.