Specialist IV - Serials and Public Services

Texas Tech University Health Sciences Center; Amarillo (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

Texas Tech University Health Sciences Center Library is seeking a semi-professional library assistant to support journals, patrons, and operations. The role emphasizes attention to detail, reliable workflow, and teamwork in a university setting.

Responsibilities include maintaining Docline records, assisting at the reference desk, processing journal subscriptions, and supporting mail handling and equipment monitoring.

Qualifications

• High school diploma plus 4 years experience; Additional education may substitute on a year-for-year basis.
• Bachelor's degree is preferred but not required if experience suffices.
• Library knowledge or experience is a plus.

Responsibilities

• Maintain electronic journal listings in Docline.
• Assist patrons at reference desk.
• Process paperwork for journal subscriptions; monitor and process changes; follow up on missing journals.
• Monitor specialized equipment (poster printer, scanner) and report issues; troubleshoot as needed.
• Retrieve mail and deliver to appropriate parties; prepare outgoing mail.
• Serve as backup to ILL department as needed.
• Maintain library directory and current listing of print journals.
• Process materials withdrawn from the library collection.

Skills

Customer service

Attention to detail

Communication skills

Education

Bachelor's degree

Job description

Position Description

Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.

Position Description

Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.

Major/Essential Functions

• Helps maintain electronic journal listings in Docline
• Assists patrons at reference desk
• Processes paperwork for journal subscriptions. Monitors and processes all changes to serials. Claim journals not received
• Monitors specialized equipment (e.g., poster printer and scanner) for any issues, and reports those as needed. Troubleshoots as needed
• Retrieves mail and delivers to appropriate parties. Prepares outgoing mail

Occasional Duties

• Serves as backup to ILL Department as needed
• Helps maintain library’s directory and current listing of print journals
• Receives and processes materials for library
• Helps process all materials withdrawn from library collection

Required Qualifications

High school plus 4 years experience. Additional education may substitute on a year for year basis.

Preferred Qualifications

• Bachelor's degree is preferred
• Three or more years of customer service experience
• Library experience

Required Attachments

Professional/Personal References, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.