Specialist II, Scheduling

Community College of Baltimore County; Essex (MD); On-site; USD 40,000 - 62,000; Full time

Job summary

Community College of Baltimore County is seeking an Scheduling Coordinator to organize and coordinate classroom assignments, conferences, meetings and other events across campuses. You will build schedules, manage room utilization and communicate with faculty and staff to minimize conflicts.

Responsibilities include data entry, generating reports, assisting with 25 Live and Banner data, and providing back-up scheduling support during peak periods. Evening/weekend availability may be required.

Qualifications

• High School diploma or GED with 3 years of full-time customer-service experience.
• Associate degree with 1 year of full-time customer-service work in scheduling.
• Experience with data entry and scheduling software preferred.

Responsibilities

• Support college scheduling function.
• Maintain schedule of room utilization.
• Respond to the general public by telephone, mail and/or in person.
• Maintain data for schedule analysis.
• Prepare reports and other documents, as assigned.
• Support for event scheduling.
• Perform administrative duties.

Skills

Data entry

Customer-service

Scheduling coordination

Education

High School diploma/GED

Associate's Degree

Tools

Microsoft Office

Banner

Scheduling applications

Job description

The purpose of this class is to schedule and coordinate activities related to classroom assignment, conferences, meetings and other special events.

High School diploma/GED and three (3) years of full-time experience, in a customer-service environment, performing duties to include: data entry and the knowledge of scheduling. Knowledgeable of and experience with Microsoft Office, information systems preferably Banner, document imaging and scheduling applications. Or an Associate's Degree with one (1) year of full-time experience in a customer-service environment performing duties to include: data entry and scheduling. May be required to work evenings and weekends during peak periods.

1. Support college scheduling function
2. Maintain schedule of room utilization.
3. Respond to the general public by telephone, mail and/or in person.
4. Maintain data for schedule analysis.
5. Prepare reports and other documents, as assigned.
6. Support for event scheduling
7. Perform administrative duties.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

1. Build the class schedule from initial draft to production for all campuses with main components for all campuses including online and contract classes including preparing 25 Live data and CE space needs.
   1. a. Assist with room needs and resolve space issues
   2. b. Coordinate with other schedulers to support the building of the schedule
   3. c. Generate reports as requested for academic units and Sr. Director Enrollment Services/Registrar
   4. d. Update CRN's with online coding for Brightspace programming
   5. 2. Review schedule for accuracy in dates, times, minutes, section codes, lab and first day book fees, room features, modalities, class size, census dates to adhere to CCBC scheduling standards.
   6. 3. Support CE schedule through 25 Live upload and to locate and secure space for classes.
   7. 4. Responsible for communicating class cancellations and relocations of classes to faculty, staff, and students and post signs if needed.
   8. 5. Monitor the Banner/25Live transactional data interface to ensure consistency with room placement.
   9. 6. Assists the Sr. Director/Registrar and the Lead Scheduler in the collection and analysis of data required to continually revise the allocation of campus space and services.
   10. 7. Assist with report needs for the campus directors, academic units and others at the institution.
   11. 8. Back-up for CCBC scheduling of rooms for events for internal requests. (Case site)

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.