Specialist II - Mortgage Servicing Operations

Atlantic Union Bank; Reston (VA); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

401(k) retirement plan

Wellness resources

Job summary

Atlantic Union Bank is seeking a Specialist II for Mortgage Servicing Operations in Reston, VA. This hybrid role supports loan processing and servicing, guiding clients through the home loan process and ensuring compliance with federal and state regulations.

You will analyze credit and financial information, structure mortgage solutions, and collaborate with internal partners to close loans and maintain accurate investor reporting.

Qualifications

• 2+ years relevant experience
• May require vocational or technical training

Responsibilities

• Guide clients through the home loan process
• Conduct thorough credit and financial analyses
• Structure mortgage solutions that meet client needs and comply with regulations
• Collaborate with internal partners to support loan processing and closings

Skills

Client guidance

Credit analysis

Mortgage knowledge

Regulatory compliance

Cross-team collaboration

Education

Vocational/technical training

2+ years relevant experience

Job description

Specialist II - Mortgage Servicing Operations

Job Category: Consumer Banking

Requisition Number: SPECI010644

• Full-Time
• Hybrid
• Salary Range : $42,400 USD to $67,800 USD

Locations

Showing 1 location

Reston, VA 20191, USA

Description

Mortgage Lending is responsible for originating, evaluating, processing, and servicing residential mortgage products while ensuring a high-quality client experience and adherence to regulatory and underwriting standards. Activities may include:

• Guiding clients through the home loan process
• Conducting thorough credit and financial analyses
• Structuring mortgage solutions that align with client needs and responsible lending practices
• Maintaining compliance with federal and state mortgage regulations
• Collaborating with internal partners to support efficient loan processing and timely closings

Mortgage Servicing Operations is responsible for supporting the administration and servicing of mortgage loans throughout the life of the loan. Activities may include payment processing, escrow administration, customer support, investor reporting, regulatory compliance, and operational risk management. Other duties as assigned.

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typical include:

• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Required Certifications/Licenses

• May require obtaining and/or maintaining NMLS registration

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.