Specialist, Financial Aid

Davita Inc.; Harrisburg (Dauphin County); On-site; USD 44,000 - 51,000; Full time

Job summary

Une grande organisation éducative recherche un professionnel pour gérer les aides financières. Les candidats doivent avoir un diplôme d'études secondaires et 4 ans d'expérience, ou une combinaison adéquate. Le rôle comprend le traitement des demandes, l'aide aux étudiants et la gestion des documents confidentiels.

Qualifications

• 4 ans d'expérience ou une combinaison d'expérience et d'éducation.
• Permis de conduire valide requis.
• Expérience dans les aides financières souhaitée mais pas nécessaire.

Responsibilities

• Fournir un soutien aux programmes d'aide financière.
• Traiter les demandes et les documents de vérification.
• Interpréter les réglementations fédérales relatives aux aides.

Skills

Communication

Gestion du temps

Confidentialité

Esprit d'équipe

Education

H.S. Diploma or equivalent

Job description

Job Summary: This position is responsible for processing federal and/or state financial aid, communicating with students, and ensuring that students' customer service needs are addressed.

Minimum Qualifications: H.S. Diploma or equivalent with 4 years of experience, or a combination of experience and education sufficient to perform the duties of the job.

Licensing Requirements: Valid Driver's License; Compliance with PA ACT 15.

Hiring Range: Starting at $44,213.

Preferred Qualifications: Financial Aid experience preferred but not required.

Job Specific Tasks:

• Provide financial aid program support as assigned, working on cross-unit teams to address specific needs. (Essential)
• Process applications, award aid, verify documentation, intake forms, and reconcile aid. (Essential)
• Meet production targets and maintain accuracy. (Essential)
• Interpret federal aid regulations, make decisions, and resolve issues related to student aid. (Essential)
• Manage confidential documents, review forms, and guide students through processes. (Essential)
• Complete third-party paperwork and communicate with stakeholders. (Essential)
• Conduct outreach and educational programming for students and partners. (Essential)
• Assist students via multiple communication methods. (Essential)
• Develop expertise, stay current, and maintain confidentiality. (Essential)
• Build relationships with staff, faculty, and leadership. (Essential)
• Travel for meetings and training; participate in various financial aid activities; work evenings/weekends as needed. (Essential)
• Perform other duties as assigned. (Essential)

Job Type: Full-time, 12 months

If part-time, hours per week: N/A

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Core Values: A Circle of Caring

Caring by Creating Our Future Together

• We work together to shape and build our preferred future.
• We encourage and celebrate creativity and innovation.
• We set high goals and strive to achieve them.
• We strive to provide exceptional service to all who help shape our future.

Caring for Each Other

• We are gateways to student success and opportunity.
• We promote respect, collegiality, and equity-mindedness.
• We nurture awareness and cultural sensitivity.
• We are growth-minded, believing in learning and development.

Caring by Doing What is Right

• We are honest and uphold high ethical standards.
• We provide accurate information in all communications.
• We are transparent about our decisions.
• We embrace broad engagement in governance.