Financial Assistance Advisor

ECPI University; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established institution is seeking a dedicated financial aid advisor to support students in navigating their educational financing options. This role involves advising students on financial aid eligibility, analyzing financial data, and ensuring compliance with federal guidelines. The ideal candidate will possess strong organizational and communication skills, thrive in a fast-paced environment, and be committed to providing excellent customer service. Join a team that prioritizes student success and offers a supportive work environment with opportunities for professional growth.

Benefits

Tuition scholarship program

Medical and dental benefits

401(k) participation with employer contributions

Qualifications

• 2-3 years of experience in financial aid or related fields.
• Strong proficiency in Microsoft Office and communication skills.

Responsibilities

• Advise students on financial aid eligibility and application processes.
• Analyze financial data to determine aid eligibility and make awards.
• Interface with students and lenders to resolve concerns.

Skills

Microsoft Office

CampusVue Student database

Oral communication

Written communication

Organizational skills

Analytical skills

Customer service

Education

2-3 years of related experience

Equivalent combination of education and training

Job description

This can be a remote position based on experience.

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

• Tuition scholarship program available to employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• 401(k) participation with possible employer contributions

Responsibilities

• Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.
• Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
• Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
• Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
• Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

Qualifications

Education/Experience

• 2-3 years of related experience.
• Any equivalent combination of education, experience, and/or training.

Skills/Abilities

• Proficiency in Microsoft Office
• Proficiency in CampusVue Student database, preferred.
• Well-developed oral and written communication skills.
• Excellent organizational and analytical skills.
• Ability to quickly master new methodologies, technologies and systems.
• Ability to handle a high pressure environment with significant timeline pressures.
• Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
• Ability to work independently and with a team as well as with various constituents.

ECPI University is proud to be an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.