Student Financial Aid Specialist 2

Ohio State University; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a prestigious institution as a Student Financial Aid Specialist 2, providing crucial counseling and administrative support within the Financial Aid office. You will help undergraduate and graduate students navigate their financial aid options while ensuring compliance with federal and state regulations. This role requires strong analytical, organizational, and interpersonal skills to effectively support our diverse student body.

Benefits

Tuition assistance

Comprehensive medical, dental, and vision insurance

Retirement options with employer contributions

Qualifications

• 2 years of relevant experience required.
• Ability to follow policies and procedures.
• Experience in higher education financial aid office preferred.

Responsibilities

• Counsel students and families on financial aid.
• Review and process student financial information.
• Assist in the development of policies and procedures.

Skills

Strong interpersonal skills

Attention to detail

Analytical skills

Organizational skills

Education

Bachelor's degree

Job description

Student Financial Aid Specialist 2 page is loaded

Student Financial Aid Specialist 2

Apply locations Columbus Campus time type Full time posted on Posted 2 Days Ago job requisition id R131184

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Job Title:

Student Financial Aid Specialist 2

Department:

Strategic Enrollment | Financial Aid

Job Description

The Student Financial Aid Specialist 2 provides counseling and administrative assistance in the Eligibility, Analysis and Operations area in Student Financial Aid (SFA) for undergraduates, graduate and professional students within the Office of Strategic Enrollment Management (OSEM).

Reviews and processes student financial information related to verification and awarding of financial aid in a timely and accurate manner ensuring full compliance with all applicable statutes, rules and regulations at the federal, state and institutional levels. Verifies eligibility of aid and awards and revises financial aid packages. Performs professional judgment and approves or denies appeals. Provides information and administrative support to staff in SFA, Colleges/Departments and at regional campuses. Assists with the development of policies and procedures. Maintains statistics. Researches and resolves problems. Serves on committees. Performs other duties and projects as assigned.

Detail Oriented/Work Quality: Performs duties with a high level of attention to detail to minimize errors and consistently complete work according to departmental procedures and standards. Effectively prioritizes and manages a wide range of activities in daily work.

Problem Solving/Critical Thinking: Applies problem solving and critical thinking skills to address problems and utilizes creativity and available resources to find solutions. Analyzes problems appropriately and applies an understanding of potential short and long term effects.

Culture Contributor: Makes a positive contribution to the departmental, regional, and organizational culture. Models OSEM shared values. Is a collaborative teammate.

Duties/Responsibilities

50% Provides counseling and administrative assistance in the Eligibility, Analysis and Operations area in Student Financial Aid (SFA) for undergraduates, graduate and professional students within the Office of Strategic Enrollment Management (OSEM). Counsels students, families, and other users regarding financial aid. Verifies eligibility of aid. Awards and revises financial aid packages. Processes, approves and denies appeals. Authorizes scholarships. Monitors student accounts. Assures compliances with federal and state regulations, in addition to university policies.

30% Evaluates, processes, and/or certifies consortium agreements, private and university loans. Provides information and administrative support to staff in SFA, Colleges/Departments, and at regional campuses. Serves as liaison for the university, external education communities, and the general public. Conducts orientations and presentations. Trains campus partners.

20% Assists with the development of policies and procedures. Maintains statistics. Researches and resolves problems. Serves on committees. Performs other duties and projects as assigned.

Education/Experience
Required Qualifications: Bachelor's degree or equivalent combination of education/experience required; 2 years of relevant experience is required; Strong interpersonal skills; Ability to work both independently and, in a team-oriented environment; Possess strong attention to detail, analytical, and organizational skills; Ability to follow policies and procedures; Ability to learn and navigate multiple databases required for processing financial aid; Ability to perform standard business math, such as calculate rations and percentages, and track financial data.

Desired Qualifications: At least two years of work experience in a financial aid office in higher education; Willingness to take on responsibilities as needed.

Additional Information:

Career Roadmap

Function: Academic Administration

Sub-Function: Student Financial Aid

Career Band: Individual Contributor – Specialized

Job Level: S2 Experienced

Location:

Student Academic Services (0160)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

About Us

Each day, Buckeyes across the state and around the world make a lasting impact.

The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures.

Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents.

Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties.

Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers.

Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow.