Specialist- Content Management

Tata Consultancy Services; New York (NY); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Disability Insurance

401K Plan

Certification & Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services Limited in New York, NY is seeking a Content Strategist to lead end-to-end digital content experiences. You will collaborate with Design and business partners, uphold tone of voice, and craft concise microcopy for accessible web and mobile experiences.

Ideal candidates have a Bachelor's degree, a strong portfolio in digital UX writing, and familiarity with content management tools, with a focus on accuracy and attention to detail in fast-paced environments.

Qualifications

• Knowledge management experience with an understanding of responsive design.
• Understanding of Information Architecture on web and mobile experiences.
• Excel proficiency with a focus on content management and working knowledge of Figma, Jira and Confluence.
• UX writing experience and exceptional attention to detail and proofreading skills.
• Bachelor's degree in a relevant field.
• Portfolio demonstrating a range of digital experiences and UX writing.

Responsibilities

• Collaborate with Design and business partners to develop end-to-end customer experiences across digital channels.
• Understand customer goals, business requirements, and technical constraints; work in hyper manual systems.
• Create content that reflects the organization's tone of voice.
• Simplify customer experience through succinct microcopy.
• Deliver ADA compliant copy decks based on established style guides.
• Support and participate in presentations to internal stakeholders.
• Manage multiple deadlines across concurrent jobs.

Skills

Knowledge management

Information Architecture

UX writing

Proofreading

Content writing

Portfolio

Education

Bachelor's degree

Tools

Excel

Figma

Jira

Confluence

Job description

Job Description

Content Strategist

Must Have Technical/Functional Skills

• Knowledge management experience with an understanding of responsive design
• Understanding of Information Architecture on web and mobile experiences
• Excel proficiency with a focus on content management and working knowledge of Figma, Jira and Confluence
• UX writing experience and exceptional attention to detail and proofreading skills
• Bachelor's degree
• Portfolio that demonstrates a range of digital experiences and UX writing
• Good to have background or strong interest in banking or financial operations

Roles & Responsibilities

• Work directly and collaboratively with your Design team and business partners to develop and produce effective end-to-end customer experiences across all digital channels
• Understand customer goals, business requirements, technical constraints, and be able to work in hyper manual systems
• Create content that upholds the organization's tone of voice
• Simplify the customer experience through succinct and thoughtful microcopy
• Deliver legal and ADA compliant copy decks based on established style guides
• Support, develop and participate in presentations to internal stakeholders
• Manage multiple deadlines on numerous concurrent jobs

Education: Bachelor's degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

New York, NY

Function

TECHNOLOGY

Role

Specialist

ID

437421

Skills

Content Writer

Salary Range

Salary Range: $110000 - $140000 a year

Salary Range $110,000 - $140,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE