Specialist, Client Processing

BNY; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

BNY is seeking a Senior Specialist - Client Processing in Houston, Texas, to support the Loan Enablement Platform and the Client Processing team. You will drive analytics, improve processing automation, and resolve external client issues to ensure timely service delivery.

The role requires a Bachelor’s degree or equivalent, 5–7 years of experience, and preferred brokerage processing knowledge. Join a global financial services leader focused on innovative technology and client impact.

Qualifications

• Bachelor's degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience is preferred.
• Experience in brokerage processing is preferred.

Responsibilities

• Provide complex analytics and reporting services to improve and automate Client Processing systems.
• Manage moderate to complex external client issues and ensure timely delivery of service or resolution of issues.
• Participate in product development, product enhancement, and system testing to ensure accurate and efficient processing of high value transactions.
• Solve complex problems by applying in-depth system knowledge and industry standards to support internal and external clients.

Education

Bachelor's degree or equivalent

Job description

Job Description

We're seeking a future team member for the role of

Houston, Texas

• Provide complex analytics and reporting services to improve and automate Client Processing systems
• Manage moderate to complex external client issues and ensure timely delivery of service or resolution of issues
• Participate in product development, product enhancement, and system testing to ensure accurate and efficient processing of high value transactions
• Solve complex problems by applying in-depth system knowledge and industry standards to support internal and external clients

Job Description

We're seeking a future team member for the role of Senior Specialist - Client Processingjoin our Loan Enablement Platform - Client Processing team. This role is located in Houston, Texas.

In this role, you'll make an impact in the following ways:

• Provide complex analytics and reporting services to improve and automate Client Processing systems
• Manage moderate to complex external client issues and ensure timely delivery of service or resolution of issues
• Participate in product development, product enhancement, and system testing to ensure accurate and efficient processing of high value transactions
• Solve complex problems by applying in-depth system knowledge and industry standards to support internal and external clients

To be successful in this role, we're seeking the following:

• Bachelor's degree or the equivalent combination of education and experience is required
• 5-7 years of total work experience is preferred
• Experience in brokerage processing is preferred

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable