Specialist, Cashiers & Student Accounting

The Chronicle Of Higher Education, Inc.; Columbus (OH); On-site; USD 22,000 - 29,000; Full time

Job summary

Columbus State Community College is seeking a Fiscal Specialist in Cashiers & Student Accounting to handle student payments and inquiries via phone, in person, and email. The role includes processing tuition and fee payments, reconciling transactions, and supporting internal departments with accurate billing.

The position emphasizes customer service, balance responsibilities, and compliance with FERPA, PCI, and financial aid rules; 40-hour workweek with potential campus coverage in Delaware as

Qualifications

• High School Diploma or GED required.
• One year of progressively responsible professional experience.
• Experience handling tuition and student account payments preferred.

Responsibilities

• Assist students with payment of tuition, books and other charges; respond to balances and transaction inquiries.
• Assist students in-person, by phone, and by email during regular hours and extended times at semesters start.
• Process credit cards, checks and cash and balance transactions; resolve account concerns per policy.
• Collaborate with college departments to ensure accurate billing based on SIS data and third-party contracts.
• Stay up-to-date on FERPA, PCI, cash handling and financial aid regulations.

Skills

Customer service

Accounts receivable

Cash handling

Balancing

Education

High School Diploma or GED

Tools

Excel

Payment processing

Job description

Compensation Type: Hourly

Compensation: $18.50

The Fiscal Specialist, Cashiers & Student Accounting providescustomer service and financial information to students andthird-party companies and organizations that pay students’ tuitionand fees and assists customers with questions regarding students’accounts through direct contact by phone, in-person, and email.This role assists with balance inquiries, processes payments fortuition and fees, and reconciles student financial transactions,statements, records, and reports. This position also assistsinternal customers with deposits, disburses checks to students andemployees, and includes credit card, cash-handling and balancingresponsibilities.

Customer Service

• Assist students in completing their payment of tuition, books,and other charges. Respond to questions from students andthird-party organizations about account balances, collectionprocesses, and transaction activity on students’ accounts.
• Assist students in-person, over the phone, and by email duringregular business hours. Provide the same services in extended timesat the start of the academic semesters.
• Receive and processes credit cards, checks, and cash forprocessing and balancing. Review student concerns with theiraccounts, investigates, and resolves according to college policyand procedure.
• Collaborate with other college departments to ensure studentsare billed accurately based upon information in the studentinformation system and/or third-party contracts.
• Use Excel to provide information to students and others.Staycurrent on policies, procedures regulation and other guidance toensure accuracy of work and compliance with this such as FERPA,PCI, cash handling requirements, and financial aid regulations.Occasionally may work at our Delaware campus serving students.

Accounts Receivable

• Assist with invoicing, collection of tuition and fees, andrefunds, both directly for students and for third-party companiesand organizations, according to college policy and procedure andterms of related third-party contracts.
• Work with Assistant Director and others in the department tocreate processes necessary for an increasing number of newthird-party contracts.
• Provide information to companies on their websites, or theirExcel spreadsheets to enable payment for students’ tuition, fees,and book and supplies, as needed. Ensure that information isaccurate and timely.
• Receive and processe tuition and fee payments. Analyzes andreconciles student accounts. Analyze student account information(e.g., billing, payments, and Financial Aid distribution).
• Examine records of amounts due. Document, analyze, verifie, andpost transactions to journals, ledgers, and other student records.Verifie financial aid disbursements, monitors student accounts, andensure accuracy.
• Maintain student records, adding account notations and scanningdocuments. Completes and maintains required documentation. Scanbalancing information, student vouchers, and student backupdocumentation.

Culture of Respect:

• Fosters and maintains a safe environment of respect andinclusion for faculty, staff, students, and members of thecommunity.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• High School Diploma or GED.
• One (1) year of progressively responsible professionalexperience.

*An appropriate combination of education, training,coursework and experience may qualify a candidate.

*CSCC has the right to revise this position description atany time. This position description does not represent in any way acontract of employment.

Full Time/Part Time:

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must completethe following:

• Please ensure you have all the necessary documents availablewhen starting the application process. For all faculty positions(Instructor, Annually Contracted Faculty, and Adjunct), you willneed to upload an unofficial copy of your transcript whencompleting your aplication.
• Prior to submitting your application, please review and update(if necessary) the information in your candidate profile as it willtransfer to your application.

If you are a current employee of Columbus State CommunityCollege, please l og in to Workday to use the internal applicationprocess.

Thank you for your interest in positions at Columbus StateCommunity College. Once you have applied, the most updatedinformation on the status of your application can be found byvisiting your Candidate Home. Please view your submittedapplications by logging in and reviewing your status.