Specialist, Billing - 1st Shift

RXO CORPORATE SOLUTIONS; Marietta (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

RXO is seeking a Specialist, Billing to review and analyze carrier freight bills, resolve potential errors and duplicate billing, and facilitate billing of orders to customers. You’ll work with internal teams and transportation providers to ensure accurate, timely invoicing and payment.

At RXO you’ll build a career with support and resources to excel, using Microsoft Office and industry systems to streamline the billing cycle and enhance customer satisfaction.

Qualifications

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
• Strong problem-solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
• Experience with Microsoft Office
• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience

Responsibilities

• Review and analyze carrier freight bills and resolve potential errors and duplicate billing
• Facilitate the billing of orders to customers
• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Partner with transportation providers to secure required documentation for customer billing
• Help improve the efficiency of the current billing cycle from carrier freight bill to client payment

Skills

Problem solving

Communication

Education

Associate degree in Business or Transportation/Logistics

Tools

Microsoft Office

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Specialist, Billing

As a Specialist, Billing at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

At a minimum, you'll need:

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It'd be great if you also have:

• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem-solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .