Specialist, Billing - 1st Shift

RXO; Marietta (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match (up to 5%)

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO Inc. is seeking a Specialist, Billing to join our team in Georgia. You will review and analyze carrier freight bills, resolve billing errors, and facilitate billing of orders to customers, supporting a fast and accurate billing cycle.

You will liaise with internal departments and transportation providers to gather documentation, improve processes, and ensure timely client payment. This role emphasizes accuracy, communication, and teamwork.

Qualifications

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
• Experience with Microsoft Office
• Strong problem-solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

Responsibilities

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary driver for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

Skills

Excellent verbal and written comm.

Strong problem-solving

Clear data presentation

Education

Associate degree in Business or Transportation/Logistics

Tools

Microsoft Office

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Specialist, Billing at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day‑to‑day will look like:

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

At a minimum, you’ll need:

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It’d be great if you also have:

• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem‑solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre‑tax accounts to help streamline eligible expenses
• Company‑paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.