Specialist Advisor: Retail Leader & Customer Experience

EssilorLuxottica; Woodburn (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

EssilorLuxottica, an Oakley brand, is hiring at Woodburn Outlets to support the management team and lead floor staff in delivering a premier customer experience. The role emphasizes motivating the team to exceed sales targets while maintaining a positive work environment and adherence to company standards.

The specialized advisor position covers opening/closing procedures, inventory oversight, and floor merchandising with emphasis on teamwork and excellent customer service.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company\'s customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Sales focus

Customer service

Communication

Teamwork

Time management

POS experience

Bilingual

Lifting 40 lbs

Flexible schedule

Tools

Cash register POS

Job description

EssilorLuxottica, an Oakley brand, is hiring at Woodburn Outlets to support the management team and lead floor staff in delivering a premier customer experience. The role emphasizes motivating the team to exceed sales targets while maintaining a positive work environment and adherence to company standards.

The specialized advisor position covers opening/closing procedures, inventory oversight, and floor merchandising with emphasis on teamwork and excellent customer service.