Specialized Consultant

EssilorLuxottica; Woodburn (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

EssilorLuxottica, an Oakley brand, is hiring at Woodburn Outlets to support the management team and lead floor staff in delivering a premier customer experience. The role emphasizes motivating the team to exceed sales targets while maintaining a positive work environment and adherence to company standards.

The specialized advisor position covers opening/closing procedures, inventory oversight, and floor merchandising with emphasis on teamwork and excellent customer service.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company\'s customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Sales focus

Customer service

Communication

Teamwork

Time management

POS experience

Bilingual

Lifting 40 lbs

Flexible schedule

Tools

Cash register POS

Job description

Requisition ID: 935968 | Store: 00B165 Woodburn Outlets | Position: Full-Time | Total Rewards: Benefits/Incentive Information

Oakley is a global brand; this role supports a safe and inclusive environment and focuses on delivering an outstanding customer experience through knowledgeable service and teamwork.

Job Description

The specialized advisor is responsible for supporting the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. The sales manager position is considered a part-time key holder. The goal of the specialized advisor is to engage and inspire customers to give their best by offering an uncompromised and unparalleled customer experience.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company\'s customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Qualifications (BASIC)

• At least one year of retail experience in a specialized environment
• Flexible availability, including evenings, weekends, and holidays
• Strong sales experience and a proven ability to achieve top results in individual sales performance
• Strong communication, interpersonal, and customer service skills
• Ability to work in a team and interact effectively with others
• Good time management and organizational skills
• Proficiency in computer use and experience with cash registers
• Ability to stand most of the time or move around on the sales floor or warehouse
• Bilingual
• Ability to move merchandise and lift up to 40 lbs

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law.