Specialist

Drjobpro; Birmingham (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

NAPA Auto Parts Stores in Birmingham, MI is seeking a Heavy-Duty Counter Parts Professional who loves trucks and helping customers. You’ll use your knowledge to assist with heavy-duty parts questions, warranty info, and catalog navigation in a fast-paced retail setting.

Join a team that values customer care, teamwork, and continuous improvement, and grow through training while representing the NAPA Know How brand.

Qualifications

• Know How -- Heavy Duty Parts Knowledge and/or Experience.
• ASE Heavy Duty Parts Certification is a PLUS
• Passion for delivering Customer Care
• Excellent Verbal and Written Communication skills
• Motivated to train and learn.
• Ability to thrive and have fun in a Busy Fast-Paced retail environment.
• Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Responsibilities

• Were looking for a Heavy-Duty Counter Parts Professional who...
• Gets a charge out of helping customers with their heavy-duty parts questions and parts needs.
• Is driven to share knowledge about heavy duty part features benefits and warranty info.
• Can shift into high gear in our fast-paced retail stores.
• Will jump into helping team members.
• Is able to operate a cash register and navigate computer and paper catalog systems.
• Steers toward continuous improvement in store processes and procedures
• Strives to be winners in professional appearance attitude and performance.

Skills

Heavy Duty Parts Knowledge

Customer Care

Communication skills

Teamwork

Tools

Inventory Management Systems

Heavy-Duty Parts Cataloging

Job description

Job Description

If you love heavy duty trucks and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn train and really grow within a company ...If you think youve got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.

Responsibilities

• Were looking for a Heavy-Duty Counter Parts Professional who...
• Gets a charge out of helping customers with their heavy-duty parts questions and parts needs.
• Is driven to share knowledge about heavy duty part features benefits and warranty info.
• Can shift into high gear in our fast-paced retail stores.
• Will jump into helping team members.
• Is able to operate a cash register and navigate computer and paper catalog systems.
• Steers toward continuous improvement in store processes and procedures
• Strives to be winners in professional appearance attitude and performance.

Qualifications

• Know How -- Heavy Duty Parts Knowledge and/or Experience.
• ASE Heavy Duty Parts Certification is a PLUS
• Passion for delivering Customer Care
• Excellent Verbal and Written Communication skills
• Motivated to train and learn.
• Ability to thrive and have fun in a Busy Fast-Paced retail environment.
• Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Requirement(s)

• Valid Drivers License and/or Reliable Transportation

GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.

Required Experience:

IC