Special Venue Security Officer

Snow King; Town of Texas (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and engaging team at a premier resort that emphasizes safety and customer satisfaction. As a Special Venue Security Officer, you'll play a crucial role in maintaining a secure environment for guests and staff, ensuring peace of mind during their stay. This position requires a proactive individual who thrives in dynamic settings and is dedicated to providing exceptional service. With opportunities for growth, training, and a supportive work culture, this role is perfect for those looking to make a meaningful impact in the hospitality industry. If you're passionate about safety and enjoy engaging with people, this is the perfect opportunity for you.

Benefits

Medical and Dental Insurance

401K Match

Companywide Hotel Room Discounts

Paid Time Off

Employee Assistance Program

Employee Family Events

Partnerships with Major Retailers

Qualifications

• Must be at least 18 years old and able to pass a background check.
• 2 years of Security or Police experience preferred.

Responsibilities

• Ensure safety and security of guests and employees at the property.
• Respond to emergencies and complete daily activity reports.

Skills

Customer Service

Communication Skills

Problem Solving

Crisis Management

Education

High School Diploma or GED

2 years of college in safety, security, or hospitality

Job description

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas.

Overview

Inspired by the lyrics and island lifestyle of singer, songwriter and best-selling author Jimmy Buffett, Margaritaville Lake Resort, Lake Conroe | Houston is the destination resort and entertainment complex on the shores of beautiful Lake Conroe, Texas. We offer an exciting and fun employment experience where creating fun and escapism for our guests is the goal we seek to exceed every day.

Margaritaville Lake Resort, Lake Conroe | Houston is a uniquely situated waterfront property offering 303 all-suite accommodations, extensive water and recreational activities including a three-acre waterpark and 80 boat slip marina, 72,000 square-feet of combined conference and meeting facilities, five unique Margaritaville restaurant and bar concepts, a large and luxurious on-site spa, tennis and pickleball courts, and an 18-hole waterfront golf course.

We are looking for a highly engaging, safety and customer focused individual to join our team as Special Venue Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

The Special Venue Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.

This Position most often works Friday and Saturday evenings from 10 PM to 2:30 AM. Occasionally Special Property Events that time varies according to business needs.

Qualifications

Your Role:

• Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
• Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

Qualifications:

• High school diploma or general education degree (GED) required
• Must be at least 18 years old
• Ability to pass a background check
• Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
• Someone with 2 years of college in a safety, security or hospitality related discipline
• Someone able to work a flexible schedule to include nights, weekends and holidays
• Ability to stay levelheaded and respond quickly in stressful situations
• Proficient written and oral communication skills
• Customer Service communication skills required
• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
• Ability to perform continuous physical exertion as needed