Security Assistant 2 - DCS (Remote)

ZipRecruiter; Rockville (MD); Remote; USD 45,000 - 60,000; Full time

Job summary

Join a dedicated team at a leading security solutions provider as a Security Assistant II. This role involves processing background checks for potential sponsors of unaccompanied children. You will work with federal and state agencies, coordinate checks, and provide advisory resources based on your experience. The position requires a commitment to integrity and innovation in safeguarding clients' interests. Enjoy a supportive culture that values your contributions and offers comprehensive benefits.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(K) Retirement Plan

Tuition Assistance

Employee Assistance

Qualifications

• Minimum 2 years experience as an SAI or equivalent.
• U.S. citizenship required.

Responsibilities

• Coordinate sponsor and child abuse/neglect checks using established OSSI procedures.
• Create graphical and written reports on findings and statistics.
• Mentor junior specialists.

Skills

Communication

Customer Service

Spanish Language Skills

Education

Associate Degree

Tools

Microsoft Office Suite

Job description

Join Our Team as a HHS - Security Assistant II (DCS)!

You must complete all of the questions in the application to be considered.

Company:

Protection Strategies, Inc.

Location:

Rockville, MD (Remote)

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Comprehensive Benefits: Medical, Dental, Vision, Telemedicine
• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts: HSA + HRA

Position Overview:

This role involves processing background check requests for potential sponsors of unaccompanied children, including fingerprint and child abuse and neglect checks. Responsibilities include working with federal or state agencies, compiling information, coordinating deliveries to ACF or designees, timely email responses, evaluating database searches, and serving as an advisory resource based on experience. This is a Ready Reserve position requiring a comprehensive hiring process, including interviews, background checks, and drug screening. Candidates will be placed on a Ready Reserve List for future vacancies.

Primary Areas of Work:

• Sponsor Checks
• Child Abuse and Neglect Checks

Key Responsibilities:

• Coordinate sponsor and child abuse/neglect checks using established OSSI procedures
• Interface with federal and state agencies, ACF personnel, and OSSI staff and customers
• Create graphical and written reports on findings and statistics
• Present procedures in various formats to stakeholders
• Travel less than 5% for site visits and training as needed
• Overcome obstacles to obtain timely, accurate checks
• Mentor junior specialists
• Serve as main contact for government requests
• Provide customer service and communication skills
• Prepare investigative reports
• Manage large information volumes
• Research policies on child protective services checks
• Respond to requests for information
• Preference for Spanish language skills or willingness to learn
• Be sensitive to cultural differences
• Work independently and handle case loads efficiently
• Maintain communication with ORR Facility Team
• Manage case processes: opening, processing, closing, follow-ups

Qualifications:

• Associate degree or equivalent work experience
• Minimum 2 years experience as an SAI or equivalent
• U.S. citizenship
• Willingness to travel up to 5%
• Proficient in Microsoft Office suite

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. Employment is contingent upon passing a pre-employment drug screen.