Special Projects Service Manager

ThinkingAhead; Canton (MA); On-site; USD 96,000 - 160,000; Full time

Job summary

ThinkingAhead in Canton, MA is seeking a Special Projects Division Manager to lead the service division. You will schedule technicians, oversee small projects, handle T&M calls, and serve as the primary customer contact to keep the workflow tight and responsive.

This role blends field leadership with operations: you’ll quote small jobs, troubleshoot issues quickly, and coach crews to maintain service quality.

Qualifications

• Real electrical experience required and ability to lead technicians.
• Strong communication with customers and team.
• Experience leading service work or crews preferred.

Responsibilities

• Oversee day-to-day service division operations in Canton.
• Schedule technicians and manage small projects.
• Handle time and material calls and serve as the primary customer contact.
• Provide quotes for small jobs and resolve issues quickly.

Skills

Electrical experience

Crew leadership

Customer communication

Operations management

Job description

Special Projects Division Manager

This is a Service Manager role with a commercial electrical contractor in Canton. You'd run the day-to-day of the service division - scheduling techs, managing small projects, handling T&M calls, and being the point person for customers. It's a mix of field leadership and operations: quoting small jobs, solving issues fast, and keeping the service workflow tight. They want someone with real electrical experience who can lead techs, communicate well, and keep the service side moving. If you've run service work or led crews, it's worth a conversation.

Compensation:
$160,000 per year