Service & Special Projects Manager - Electrical

ThinkingAhead; Canton (MA); On-site; USD 96,000 - 160,000; Full time

Job summary

ThinkingAhead in Canton, MA is seeking a Special Projects Division Manager to lead the service division. You will schedule technicians, oversee small projects, handle T&M calls, and serve as the primary customer contact to keep the workflow tight and responsive.

This role blends field leadership with operations: you’ll quote small jobs, troubleshoot issues quickly, and coach crews to maintain service quality.

Qualifications

• Real electrical experience required and ability to lead technicians.
• Strong communication with customers and team.
• Experience leading service work or crews preferred.

Responsibilities

• Oversee day-to-day service division operations in Canton.
• Schedule technicians and manage small projects.
• Handle time and material calls and serve as the primary customer contact.
• Provide quotes for small jobs and resolve issues quickly.

Skills

Electrical experience

Crew leadership

Customer communication

Operations management

Job description

ThinkingAhead in Canton, MA is seeking a Special Projects Division Manager to lead the service division. You will schedule technicians, oversee small projects, handle T&M calls, and serve as the primary customer contact to keep the workflow tight and responsive.

This role blends field leadership with operations: you’ll quote small jobs, troubleshoot issues quickly, and coach crews to maintain service quality.