Special Projects Manager (Multiple Positions)

TikTok; Los Angeles (CA); On-site; USD 103,000 - 144,000; Full time

Benefits offered by this job

Medical Insurance

401(k) match

Paid Parental Leave

Disability Insurance

Life Insurance

Paid Holidays

Paid Sick Days

Paid Personal Time

Job summary

TikTok in Culver City, CA is seeking a Special Projects Manager to execute strategic projects that develop category strategies, drive GMV growth, and improve profitability and efficiency.

You will partner with cross-functional teams, create project roadmaps, manage schedules, and track risks. Experience with data-driven analysis and both Waterfall and Agile methods is required. The base salary range is $102,600 to $143,640, with potential bonuses and benefits.

Qualifications

• Master's degree in CS/Engineering/IT/Analytics or related field with 1 year of related work experience, OR Bachelor's with 3 years.
• Experience managing cross-functional projects and delivering strategic outcomes.
• Experience gathering business requirements and translating to technical requirements.
• Experience analyzing datasets using SQL or Excel.
• Planning, developing, and executing projects in Waterfall or Agile; designing product roadmaps with KPIs/OKRs.

Responsibilities

• Execute strategic projects to grow GMV and optimize category strategies.
• Partner with cross-functional teams to define goals, pilot initiatives, and identify areas for improvement.
• Create and maintain project roadmaps and schedules with milestones.
• Track progress, mitigate risks, and report to stakeholders.
• Collaborate with product and technical teams to design scalable, tech-driven solutions.

Skills

Cross-functional project management

Requirements gathering & translating

Data analysis with SQL/Excel

Benchmarking & market research

Waterfall/Agile planning

KPIs & OKRs roadmaps

Education

Master's degree in CS/Engineering/IT/Analytics

Bachelor's degree in CS/Engineering/IT/Analytics

Tools

SQL

Excel

Roadmap tools

Job description

Special Projects Manager (Multiple Positions)

Location:

Employment Type:

Regular

Job Code:

A245026A

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Responsibilities

Execute strategic projects to develop and optimize category strategies for category teams, driving long-term gross merchandise value growth, profitability, and operational efficiency. Partner closely with cross-functional teams to define project goals, pilot initiatives, and identify key areas for continuous improvement. Create and maintain project roadmaps for the teams by working with respective technical and business stakeholders. Prepare and coordinate project schedules, timelines, define milestones, and own the collaboration processes and tools. Track and report progress to internal stakeholders, identify and mitigate risks, and remove blockers. Conduct data-driven analysis, competitor benchmarking, and hypothesis testing to solve business challenges and identify new growth opportunities. Work with product and technical teams to design scalable, tech-driven solutions that lower entry barriers for merchants and enhance overall platform competitiveness.

About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.When we create and grow together, the possibilities are limitless.Join us.About the TeamOur team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Qualifications

Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Informatics, Analytics (any), or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Informatics, Analytics (any), or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Managing projects involving cross-functional stakeholders to formulate work plans, drive alignment, coordinate collaboration, and deliver strategic business outcomes; Gathering business requirements and translating them into technical requirements; Analyzing datasets to uncover insights, business growth opportunities, and areas of improvement using SQL or Excel; Conducting quantitative and qualitative analysis, including benchmark analysis, and market and industry research; Planning, developing, and executing projects in Waterfall or Agile methodologies; and Designing, maintaining, and managing product roadmaps including defining KPIs (Key Performance Indicators) and success metrics using OKRs (Objectives and Key Results).

Employer: TT Commerce & Global Services LLC

Type: Full time, 40 hours/week

Location: Culver City, CA

Salary Range: $102600 - $143640 per year

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request#IND-DNI

Job Information

The base salary range for this position in the selected city is $102600 - $143640 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and