- The COOL Company is seeking a Chief of Staff & AI Integration to work directly with the Founder & CEO
- This is a high-trust, hands-on operator who turns CEO priorities into accountable execution while leading practical, secure AI adoption across our businesses
- The role sits at the intersection of executive operations, strategic projects, data, technology, and change management
- You will translate decisions into clear owners and deadlines, remove cross-functional bottlenecks, design and deploy AI-enabled workflows, and demonstrate their business impact
- You will partner with the CTO, functional leaders, and the People Team; you will not replace functional ownership, act as the CTO, or independently commit the company to external actions
- Challenges and Opportunities:
- We operate across media, creative AI, advertising technology, publisher monetization, and other growth initiatives
- With global teams, frequent commercial opportunities, and a fast-moving CEO, the opportunity is to build a repeatable operating system that gets important work done faster, with fewer handoffs and better visibility
- The first priority is implementing useful AI—not producing slide decks about AI
- Success means deployed workflows that employees actually use, measurable hours saved, clearer decisions, better follow-through, and strong data-security controls
- Responsibilities and Duties:
- CEO effectiveness and execution:
- Own the CEO’s strategic operating cadence: weekly priorities, leadership follow-ups, meeting preparation, decision logs, and status updates
- Convert CEO and leadership discussions into a prioritized action register with owners, deadlines, dependencies, and escalation paths; follow through to completion
- Prepare concise executive briefs using approved sources such as CRM, meetings, project systems, and communications; distinguish facts, assumptions, and recommendations
- Surface missed commitments, risks, and cross-functional bottlenecks early; push for decisions without creating unnecessary meetings
- AI integration and automation:
- Audit high-friction workflows across Sales, Account Management, Marketing, Product, Engineering, Finance, People, and Operations, then prioritize use cases by impact, feasibility, risk, and adoption
- Design, prototype, and implement secure AI workflows using approved tools and integrations, including meeting-to-action systems, reporting, CRM hygiene, knowledge retrieval, and repetitive process automation
- Work with the CTO and security owners on system access, permissions, privacy, vendor selection, data retention, accuracy checks, and human approval gates
- Move pilots into durable production processes with documentation, exception handling, monitoring, training, assigned owners, and measurable results
- Build lightweight reporting on workflow usage, quality, time saved, cost, and business outcomes. Retire or refine automation that does not work
- Strategic projects and organizational leverage:
- Run selected cross-functional initiatives on the CEO’s behalf, including growth projects, process redesign, and integration planning, from charter through measurable delivery
- Partner with the People Team and department heads to establish clear roles, SMART goals, and productive leadership rhythms
- Improve the quality of business reviews and dashboards, using leading and lagging indicators rather than anecdotal updates
- Draft internal communications and recommendations; obtain appropriate approvals before sending external messages or making sensitive changes
- What Success Looks Like:
- Within 90 days: a trusted CEO action and reporting cadence, at least five useful AI-enabled workflows in production, measurable usage and time-savings baselines, and demonstrably faster leadership follow-through
- At six months: adoption is sustained across relevant teams and the measurable goals in the accompanying hiring scorecard are being met
- Reports to: Founder & CEO | Employment: Full-time | Level: Senior individual contributor / executive operator
Benefits
- Health, Dental and Vision Insurance
- Annual Performance Bonus
- Paid Time Off
- 401k
- Company Holidays
- Flexible work schedule
Experience in advertising/media/MarTech is a plus, not a prerequisiteA demonstrated record of shipping cross-functional changes and building reliable operating processes, not just advising on themHigh analytical rigor: able to define baselines, evaluate ROI, measure adoption, and investigate inaccurate or misleading outputsA strong command of CRM, spreadsheets, dashboards, project management, meeting intelligence, and structured documentationPersonally executes and takes end-to-end ownershipRelentlessly improves systems and challenges inefficient defaultsHands-on fluency with current AI products, LLM workflows, automation platforms, APIs/integrations, and data systems; able to prototype personally and work with engineers on production-grade implementationsExceptional written communication, project management, prioritization, stakeholder leadership, and executive judgmentSound security and confidentiality instincts; understands human-in-the-loop approvals and sensitive-data handlingCalm under ambiguity, discreet, curious, resourceful, low-ego, and comfortable holding senior leaders accountable6+ years in high-ownership business operations, chief of staff, strategy and operations, consulting, product operations, or automation/transformation roles; meaningful time partnering with a founder or executive team is strongly preferredTreats colleagues as partners and designs workflows that help them succeedProvides transparent status reporting and candid feedback, and escalates issues immediately