Special Events Manager

Carnegie Museum of Art; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the arts sector is seeking a Special Events Manager to develop and sell event rentals. The role involves client relationship management, event planning, and ensuring compliance and safety across venues. Candidates should have strong interpersonal and financial skills, and a degree in hospitality or event management is preferred. A flexible schedule is required.

Qualifications

• Minimum of five years of experience in event management or a similar client service setting.

Responsibilities

• Develop and foster business by selling special event rentals.
• Manage billing and payments, ensuring safety and compliance.
• Provide high-level customer service and generate reports.

Skills

Interpersonal Skills

Communication Skills

Financial Skills

Attention to Detail

Multitasking

Customer Management

Education

Bachelor’s degree in hospitality, hotel, or event management

Tools

Event Software

Microsoft Office

Job description

Join to apply for the Special Events Manager role at Carnegie Museum of Art.

The Special Events Manager develops and fosters business by selling special event rentals to meet or exceed sales, site visits, and revenue goals set by the Director. Responsibilities include building client relationships, planning and executing events, managing billing and payments, and ensuring safety and compliance across all locations. The role requires providing high-level customer service, generating reports, and collaborating with other departments to enhance event success.

Qualifications

• Bachelor’s degree in hospitality, hotel, or event management preferred.
• Minimum of five years of experience in event management or a similar client service setting.

Knowledge, Skills, and Abilities

• Excellent interpersonal, communication, and financial skills.
• Attention to detail, multitasking ability, and customer management experience.
• Knowledge of event software and Microsoft Office is a plus.

Physical Requirements

• Ability to lift up to 30 pounds and perform physical activities like walking, sitting, and standing for long periods.
• Flexible schedule including holidays, weekends, and evenings.

Essential Functions

• Promote and sell venue rentals, respond promptly to inquiries, and maintain high customer service standards.
• Manage invoicing, follow-up, and client re-engagement.
• Assist in budget monitoring, facility maintenance, and vendor coordination.
• Participate in outreach, events, and external exhibitions.

Note: Employment is contingent upon required PA Act 153 clearances. Carnegie Museums is an Equal Opportunity Employer and committed to diversity and inclusion.