Special Events and Promotions Supervisor

PainCeptor

California (MO)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Job summary

A tribal casino in Pala, CA is seeking a Special Events and Promotions Supervisor to enhance guest experiences through innovative events and promotions. The ideal candidate will have a background in events, a passion for guest service, and the ability to manage dynamic teams. This position requires flexibility to work during various shifts, including evenings and weekends, and strong attention to detail to ensure memorable experiences for patrons.

Qualifications

  • Minimum of 3 years of experience in promotions, events, or entertainment in a casino or entertainment environment.
  • Must read, write, and speak English.
  • Ability to work collaboratively in a dynamic and fast-paced environment.
  • Flexibility to work varied shifts, including days, weekends, and evenings.

Responsibilities

  • Plan and coordinate special events and promotions to drive guest engagement.
  • Supervise event and promotions staff to ensure efficient operations.
  • Develop and implement promotional campaigns to attract casino patrons.
  • Address guest inquiries and concerns promptly and professionally.

Skills

Detail orientation
Effective communication
Organizational skills
Guest service orientation

Job description

Special Events and Promotions Supervisor

Location: Pala, CA

The Special Events and Promotions Supervisor will play a vital role in planning, coordinating, and executing special events and promotions to enhance the overall guest experience. With a background in promotions, events, or entertainment, and a keen eye for detail, will contribute to creating memorable and engaging experiences for our casino patrons. The ideal candidate will have a passion for guest service and be flexible to work during various shifts, including days, weekends, and evenings.

QUALIFICATIONS:

  • Must read, write, and speak English
  • Minimum of 3 years of experience in promotions, events, or entertainment in a casino or entertainment environment.
  • Strong detail orientation and organizational skills.
  • Passion for guest service and creating memorable experiences.
  • Effective communication and interpersonal skills.
  • Ability to work collaboratively in a dynamic and fast-paced environment.
  • Flexibility to work varied shifts, including days, weekends, and evenings.
  • If you are a detail-oriented professional with a passion for creating exceptional guest experiences through events and promotions, we invite you to apply and contribute to the success of our tribal casino’s entertainment offerings.

ESSENTIAL JOB FUNCTIONS:

  • Event Planning and Execution:
  • Plan and coordinate special events and promotions to drive guest engagement and attendance.
  • Oversee the execution of events, ensuring they align with the overall marketing strategy.
  • Promotions Management:
  • Develop and implement promotional campaigns to attract and retain casino patrons.
  • Collaborate with marketing teams to create enticing offers and incentives.
  • Guest Service:
  • Prioritize guest satisfaction by ensuring a positive and enjoyable experience during events and promotions.
  • Address guest inquiries, feedback, and concerns promptly and professionally.
  • Detail Orientation:
  • Pay meticulous attention to detail in the planning and execution of events and promotions.
  • Ensure all elements, from decorations to entertainment, contribute to a seamless and well-coordinated experience.
  • Work closely with marketing, entertainment, and other departments to coordinate integrated events and promotions.
  • Foster positive relationships with internal teams and external vendors.
  • Staff Supervision:
  • Supervise event and promotions staff to ensure efficient operations and exceptional guest service.
  • Provide guidance, training, and support to team members.
  • Budget Oversight:
  • Assist in budget planning for events and promotions.
  • Monitor expenses to ensure activities stay within budget constraints.
  • Flexibility:
  • Be willing to work flexible hours, including days, weekends, and evenings, to accommodate the needs of events and promotions.

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