Specialist Special Events & Promotions - Full Time

Palms; Las Vegas (NV); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Growth programs

Job summary

Palms Casino Resort in Las Vegas seeks a proactive events administrator to oversee the day-to-day operations of the Special Events & Promotions Department, drafting memorandums, ordering supplies, stocking inventories, and ensuring timely execution of plans.

You will coordinate with internal departments and external partners, develop creative event strategies, and manage logistics from load-in to reporting while maintaining guest privacy.

Qualifications

• At least 2 years in casino, marketing, communications or business-related roles.
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Access, Outlook).
• Ability to work independently, handle multiple projects, and meet deadlines.
• Willingness to work nights, weekends and holidays; 21+ years.

Responsibilities

• Manage day-to-day operations of the Special Events & Promotions Department.
• Draft memorandums, order supplies, stock, file, and maintain inventory.
• Coordinate event needs with internal departments and external partners.
• Develop overview and creative strategy for each assigned event.
• Utilize event checklists and adhere to timelines.
• Handle decor, A/V, signage, and reporting logistics.
• Ensure 1099 paperwork when required and protect confidentiality.
• Respond to guest inquiries and provide event information.

Skills

Casino experience

MS Office proficiency

Multitasking under pressure

Interpersonal communication

Independent decision-making

Tools

Microsoft Office

Job description

Core Responsibilities:

Performs the day-to-day operations of the Special Events & Promotions Department. Responsible for various administrative duties such as drafting memorandums, ordering, stocking, filing and maintaining inventory of department/event supplies. Works with the Manager Special Events & Promotions to develop an overview and creative strategy for each assigned event. Utilizes event checklists as an organizational tool for each event and adheres to timelines as assigned. Coordinates event needs with internal departments, including but not limited to Club Serrano, Player Development, Marketing, Entertainment, Hotel, Resort Services, Warehouse, Banquets, Catering, Team Member Relations, Slot Operations, Table Games, Security, Facilities etc. Develops and distributes communications regarding assigned events and promotions with internal and external partners. Facilitates event logistics including load-in/out of decor, A/V, computers, signage, and reporting. Reviews all required paperwork to satisfy 1099 requirements when necessary. Utilizes Gaming Systems such as IGT, PKMS and Synkros to create promotional offers & builds, execute promotions, and distribute prizes. Enforces the privacy of VIP Casino Guests and limits requests for information in accordance with hotel policies ensuring confidentiality of all casino information. Research, responds and provides event inquiry information to guests and Palms team members as needed, in addition provides general information and directions about casino, hotel, and local metropolitan area. Acts as a liaison with all vendors, guests, team members, departments, and divisions on all event relevant matters. Exhibits a professional demeanor and willingness to assist guests whenever requested. Protects the confidentiality of all company files, data, and documents under their immediate control. Notifies Supervisor, and/or Security of all unusual events, circumstances, missing items, or alleged thefts. Responds to emergency situations, as necessary. Performs all other job-related duties as requested. This job description in no way states or implies that these are the only duties to be performed by the team member in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the department's effective operation.

Qualifications:

• At least 2 years of Casino, Marketing, Communications or Business-related experience.
• Must have a strong understanding of Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
• Must have strong problem-solving abilities, combined with a capacity to work independently, and make appropriate decisions without supervision.
• Must be able to handle multiple projects at one time and to react well under pressure.
• Must be able to interact well with internal departments and external vendors.
• Must be able to work flexible hours, including nights, weekends, and holidays. Regular and predictable attendance is expected and an essential function of this position.
• Must present a well-groomed appearance.
• Must be 21 years of age.
• Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license.

Physical Demands:

Majority of work is performed in a casino/hotel setting. Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonged sitting or standing and mobility. Repetitive motions, balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, objects and/or move up to 50 pounds occasionally. Eye/hand coordination. Constant speaking and listening Use of standard office equipment. Ability to distinguish letters, numbers, and symbols.

Equal Opportunity Employer:

Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority.

Join our team today! At Palms Casino Resort and Palms Place, we believe our Team Members are the heart of our success. Every role plays a role in creating unforgettable experiences for our guests. We provide competitive pay, benefits, and programs that help you learn and grow. Guided by our values: Integrity, Humility, Unity, Respect, and Excellence, we are committed to a workplace where your well-being and career development come first. Join our team and be part of something special!