Special Assets Administrative Assistant

Happy State Bank; Cabot, Northern (AR, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Happy State Bank in Cabot, AR seeks a Special Assets Administrative Assistant I to provide clerical support to the Special Assets Department, assisting with payments, reporting, and file maintenance.

This role collaborates with loan officers and customers, updates databases, mails demand letters, and processes loan adjustments while adhering to BSA/AML and compliance trainings. Strong organizational and math skills are required to manage reports and documentation efficiently.

Qualifications

• High school diploma or GED with related experience or on-the-job training.
• Ability to read and write routine reports and correspondence.
• Experience with clerical/administrative tasks in a financial setting is a plus.

Responsibilities

• Coordinate contact with customer and loan officer to arrange payment on accounts.
• Update Special Asset database.
• Prepare and mail past due/demand letters upon request from lenders.
• Manage loan adjustment form process for each region.
• Update problem loan status reports.
• Prepare monthly special assets reports.
• Perform quality assurance reviews.
• Scan files into bank imaging system.
• Complete required BSA/AML training and other compliance training.
• Perform any other related duties as required or assigned.

Skills

Administrative skills

Communication skills

Mathematical skills

Critical thinking skills

Education

High school diploma or GED

Tools

Accounting software

Database

PowerPoint

Job description

The Special Assets Administrative Assistant I will provide clerical support to the Special Assets Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate contact with customer and loan officer to arrange payment on accounts.
• Update Special Asset database.
• Prepare and mail past due/demand letters upon request from lenders.
• Manage loan adjustment form process for each region.
• Update problem loan status reports.
• Prepare monthly special assets reports.
• Perform quality assurance reviews.
• Scan files into bank imaging system.
• The ability to work in a constant state of alertness and in a safe manner.
• Complete required BSA/AML training and other compliance training as assigned.
• Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 2 years related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Basic: Accounting, Database, Presentation/PowerPoint

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; frequently required to walk, reach with hands and arms; and occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

• Demonstrated administrative skills related to reporting and customer communication
• Communication (verbal and written) skills

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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