Spec Ops Transport

Gate Gourmet; Colorado; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Life insurance

Medical, dental, vision plans

Disability insurance

Employee Assistance Program

Commuter benefits

Employee Discounts

Free meals for unit operations roles

Job summary

gategroup is seeking an administrative support specialist to serve as the primary admin for our major client operations. You will analyze flight data, assign drivers, and monitor meal and flight changes, acting as a QA focal point to ensure customer specifications are met.

The role rotates between day and night shifts and requires strong multitasking in a fast-paced warehouse environment. 21+ driver’s license and a customer-focused mindset are essential.

Qualifications

• HS diploma required; Associate’s degree preferred.
• 2+ years of general work experience in an office or warehouse facility.
• Experience directing the work of others is a plus.

Responsibilities

• Analyze data from custom computer screens and prepare driver run sheets for each flight.
• Assign drivers to gates and flights.
• Serve as the quality assurance specialist, ensuring contents meet customer specifications.
• Monitor driver’s departure times and changes in flights.
• Back up supervisor duties on the ramp, directing work flow and resolving issues.
• Ensure run sheets are accurate and meet customer specifications.

Skills

Detail oriented

Multitask

Communication

Calm under pressure

Team coordination

Education

HS diploma

Associate’s degree

Tools

Driver's license

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for serving as the primary administrative support for our major client's operations.

Annual Hiring Range/Hourly Rate: $23 - $25/An Hour

Benefits

• Paid time off 401k, with company match


• Company sponsored life insurance


• Medical, dental, vision plans


• Voluntary short-term/long-term disability insurance


• Voluntary life, accident, and hospital plans


• Employee Assistance Program


• Commuter benefits


• Employee Discounts


• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Analyze data from custom computer screens and prepare driver run sheets for each flight


• Assign Drivers to gates and flights


• Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications


• Monitor driver’s kitchen departure time


• Track all flight, gate, meal order and other changes in flights


• Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems


• Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications


• Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues


• This position will rotate periodically between scheduled shift, and vacation relief shift

Qualifications Education: H.S. diploma required Associate’s degree preferred
Work Experience: 2+ years of general work experience in an office or warehouse facility. 1 year of experience directing the work of others 1-2 years of shipping/receiving experience preferred
Technical Skills: (Certification, Licenses and Registration) Able to drive on the ramp (must be 21+ driver’s license) Able to multi-task in a hectic environment Detail oriented Able to keep calm in high pressure environment Able to work with a minimum of supervision/off-site environment Able to make independent decisions Able to compile data from multiple sources with a high degree of accuracy Able to communicate status changes to all parties in a timely manner Driven to document and improve processes Must have valid driver’s license
Language / Communication Skills: Able to develop rapport with major client

Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: none Exemption Classification: non-exempt Internal Relationships: unit employees External Relationships: customers Work Environment / Requirements of the Job: Must be able to function in a warehouse environment May be required to rotate between day and night shift

Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Mgr, Transportation or General Manager Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: n/a Number of Dotted Line Reports: n/a Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability, take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on: 10/09/2026

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.