Asst Admin Dispatch

Gate Gourmet; San Antonio (TX); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Paid time off

401k, with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term(disable

Voluntary life, accident, and hospital

Employee Assistance Program

Commuter benefits

Employee Discounts

Free hot healthy meals for unit ops

Job summary

Gate Gourmet is seeking an organized, detail-oriented coordinator to manage inbound/outbound flight scheduling and driver routing. The role interfaces with staff, kitchen teams, meal planners, and transportation supervisors to ensure timely aircraft handling and communication.

Qualified candidates will have a High School Diploma, office experience, and proficiency in English, with strong math, computer skills, and sound decision-making in dynamic environments.

Qualifications

• Education: High School Diploma is required
• Work Experience: Some Office Experience
• Must be able to read, write, and speak English
• Must be detailed oriented and organized
• Must have very good basic math skills
• Some computer knowledge required
• Ability to make sound operational decisions in challenging situations
• Working knowledge of Unimatic/FIDS to gather information needed
• Highly motivated
• Good work attendance and work performance

Responsibilities

• Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.
• Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
• Provides accurate and timely information to transportation supervisors / leads
• Coordinates with Meal Planners regarding irregularities and changes.

Skills

English proficiency

Detail oriented

Organized

Math skills

Computer literacy

Education

High School Diploma

Tools

Unimatic/FIDS

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for coordinating inbound/outbound flight schedule and routing to drivers.

Compensation

Annual Hiring Range/Hourly Rate: $20.00 Per Hour

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule.
• Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
• Provides accurate and timely information to transportation supervisors / leads
• Coordinates with Meal Planners regarding irregularities and changes.

Qualifications

Education: High School Diploma is required

Work Experience: Some Office Experience

Technical Skills: (Certification, Licenses and Registration)

• Must be able to read, write, and speak English
• Must be detailed oriented and organized
• Must have very good basic math skills
• Some computer knowledge required
• Ability to make sound operational decisions in challenging situations
• Working knowledge of Unimatic/FIDS to gather information needed
• Highly motivated
• Good work attendance and work performance

Language / Communication Skills:

• Proven ability to communicate in challenging / stressful situations
• Ability to deal with the public and internal staff
• Must be able to read, write, and speak English

Job Dimensions

• Geographic Responsibility: Unit
• Unit Type of Employment: Full-time / Part-time
• Travel %: None
• Exemption Classification: Non-Exempt

Internal & External Relationships

• Internal Relationships: Unit employees
• External Relationships: Public, customers, vendors

Work Environment / Requirements of the Job

• Work Environment / Requirements of the Job: Normal Office Environment
• Budget / Revenue Responsibility: (Local Currency)

Values

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect.

Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

gategroup - an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

We anticipate that this job will close on: 09/30/2026

About gategroup

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services.

gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.

Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.

We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force.

We offer attractive opportunities to be part of this fast-paced and truly international working environment.

For further information, please visit www.gategroup.com.