Speaker Dept Quality & Operations Manager

Clair Global; Highland Heights (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Clair Global in Highland Heights, OH is seeking a quality assurance-focused professional to manage and coordinate department activities around rental equipment and maintenance. You will supervise staff, ensure orders are accurate, and uphold company standards while supporting daily objectives.

You will perform equipment testing, quality control, and process improvements, collaborating with management to refine procedures and deliver reliable gear and services to customers.

Qualifications

• Ability to work independently and take initiative; quick learner and multitask.
• Strong writing, communication and organizational skills with attention to detail.
• Ability to assess priorities in a time-sensitive environment and meet deadlines.
• Ability to work effectively in a team.
• Computer skills in Word and Excel (Microsoft Office).
• Excellent interpersonal and customer service skills.
• Demonstrated maturity and judgment.

Responsibilities

• Oversee orders; ensure accuracy and completeness.
• Plan schedules; assign duties; evaluate work for accuracy.
• Perform equipment quality control and maintenance.
• Conduct listening tests to identify repair needs.
• Operate and interpret results from testing equipment.
• Collaborate with management to update department methods and procedures.
• Perform additional department duties as needed.
• Delegate tasks when staffing requires.
• Demonstrate how to perform tasks to direct reports.
• Review outgoing orders and communicate stock issues to Project Manager.
• Pick and scan items according to standards; ensure compatibility and proper accessories.
• Inspect returning equipment and determine corrective actions.
• Report excessive damage to Warehouse Manager.
• Coordinate with vendors to repair damaged equipment.
• Maintain stock of replacement parts.
• Perform other duties as required.

Skills

Independent work

Quick learner

Multi-tasking

Written & verbal communication

Detail oriented

Team player

Microsoft Office

Customer service

Maturity judgment

Job description

Clair Global in Highland Heights, OH is seeking a quality assurance-focused professional to manage and coordinate department activities around rental equipment and maintenance. You will supervise staff, ensure orders are accurate, and uphold company standards while supporting daily objectives.

You will perform equipment testing, quality control, and process improvements, collaborating with management to refine procedures and deliver reliable gear and services to customers.