Speakeasy Bartender

Omni Louisville; Louisville (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Speakeasy Bartender to join their vibrant team in Louisville. This role involves providing exceptional customer service in a fast-paced environment, ensuring the bar area is clean and organized, and maintaining a thorough knowledge of food and beverage offerings. The ideal candidate will have at least one year of bartending experience, a passion for mixology, and the ability to thrive under pressure while delivering a memorable experience to guests. Join a dynamic team where your contributions will enhance the guest experience and support a lively atmosphere.

Qualifications

• Minimum 1 year bartending experience in a high volume environment.
• Knowledge of wine, spirits, and beer, including mixology.

Responsibilities

• Provide friendly customer service and maintain cleanliness of the bar.
• Accurately take orders and manage guest tabs using the MICROS system.
• Ensure responsible service of alcohol and follow legal requirements.

Skills

Customer Service

Mixology

Cash Handling

Communication Skills

Problem-Solving

Education

STAR Certification

Food Handlers Certification

Tools

MICROS System

Job description

Location

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque.

Job Description

The Speakeasy Bartender will provide efficient friendly customer service at all times and maintain a clean professional appearance. Ensuring service bar and bar guests are satisfied in a prompt, timely manner.

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests.
• Must have full knowledge of food and beverage offerings.
• Monitor and maintain bar cleanliness, sanitation and organization of bar area.
• Properly provide silverware and condiments prior to food being presented at bar area.
• Clean and reset the bar area as guests depart or preparation of drink is completed.
• Proper bar setup and breakdown.
• Triple sink procedures.
• Communicate with management, kitchen staff, and serving staff professionally at all times.
• Contribute to a professional workplace that maximizes employee morale, productivity and effectiveness. Works well with a diverse FOH and BOH staff.
• Ensure responsible service of alcohol by following all legal requirements including carding and consumption.
• Accurately take food and beverage orders from guests and promptly record all transactions in the Micros system. Maintain guest tabs and process payment promptly.
• Monitor pars.
• Must have experience selling/up selling.
• Must have knowledge of wine, spirits and beer.
• Must be able to work in a fast-paced team environment.

Qualifications

• Minimum 1 year bartending experience required in a high volume casual/sports bar environment.
• Developed knowledge of wine, spirits, and beer, including appropriate pours and mixology.
• Previous cash handling experience required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, in person and on the phone.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must be STAR certified.
• Must be Food Handlers certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting.
• Must be able to stand or walk for an extended period or for an entire work shift in indoor/outdoor environments.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.