Spare Parts Optimization Specialist

Ruhrpumpen; Tulsa (OK); On-site; USD 70,000 - 90,000; Full time

Job summary

Ruhrpumpen is seeking a Spare Parts Field Analyst to maximize customer uptime by managing end-to-end spare parts orders, pricing, and inventory using digital tools. The role partners with customers, suppliers, and internal teams to ensure accurate parts lists, competitive pricing, and reliable availability.

The analyst reviews installations and historical data to anticipate needs, recover opportunities, and minimize costs while supporting aftermarket goals.

Qualifications

• High School Diploma or GED required.
• Minimum 5 years of experience in rotating equipment environments.
• At least 2 years of experience using MS Office tools.
• Experience with BAAN or similar ERP systems is a plus.
• Customer Service experience in spare parts.
• Pumping industry experience is a plus.

Responsibilities

• Collaborate with customers to validate spare parts lists using digital/AI tools.
• Hold meetings to identify needs, resolve issues, and drive aftermarket growth.
• Act as primary contact for inquiries on pricing, availability, and lead times.
• Develop and maintain price lists with vendors and stakeholders.
• Review/update spare parts pricing for competitiveness and digitization.
• Provide Marketing/Sales with installation and parts lists to support growth.
• Partner with suppliers to address inventory constraints and improve fulfillment.
• Resolve availability issues quickly with accountability.
• Support cost optimization while ensuring service quality and uptime.
• Create and digitize KPI‑driven documentation.
• Maintain accurate, consistent digital records of parts, pricing, and customer data.

Skills

Customer service

Experience in rotating equipment

MS Office proficiency

Education

High School Diploma or GED

Tools

BAAN ERP

Job description

Ruhrpumpen is seeking a Spare Parts Field Analyst to maximize customer uptime by managing end-to-end spare parts orders, pricing, and inventory using digital tools. The role partners with customers, suppliers, and internal teams to ensure accurate parts lists, competitive pricing, and reliable availability.

The analyst reviews installations and historical data to anticipate needs, recover opportunities, and minimize costs while supporting aftermarket goals.