Aftermarket Business Development Specialist

Ruhrpumpen; Fayetteville (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as an Aftermarket Business Development Specialist, where you'll play a crucial role in driving aftermarket business growth. You'll engage with customers, develop strategic offerings, and maximize parts growth opportunities while ensuring customer satisfaction. This role involves building strong relationships within the industry and requires a proactive approach to meeting customer needs. If you're ready to make a difference and thrive in a collaborative environment, this is the perfect opportunity for you to advance your career in a company that values innovation and teamwork.

Qualifications

• Degree in Business Management or Engineering is required.
• Previous business experience and excellent communication skills are essential.

Responsibilities

• Maximize customer uptime by developing parts and price lists.
• Build relationships and provide excellent customer service.

Skills

Excellent communication skills

Relationship building

Analytical thinking

Problem-solving skills

Availability to travel

Education

Degree in Business Management

Degree in Engineering

Tools

MS Office Products

ERP Baan

Job description

Aftermarket Business Development Specialist

IDENTIFICATION
Position Title: Aftermarket Business Development Specialist
Area: Aftermarket Parts
Department: Aftermarket

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!

As an Aftermarket Business Development Specialist in Ruhrpumpen, you will be responsible for the generation of incremental aftermarket business in the US by identifying new spare parts and services opportunities by building relationships within the industry and obtaining pump installation information that can help establish an effective aftermarket sales strategy.

Main responsibilities:

• Maximizing customer uptime by developing parts and price list with customers on products established through confirmation of installation list.
• Provide input to define and develop strategic offerings to current and new customers of aftermarket products and services.
• Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
• Provide Marketing/Sales a complete existing installation list by customer.
• Provide recommended spare parts to customers based on pump requirements on the install list.
• Support the development sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
• Develop and maintain active relationships with key buying influences at all levels within the customer’s organization.
• Establish and maintain good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity.
• Interact with sales and aftermarket to implement and develop account specific strategies within key customers.
• Provide excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs.
• Create an onsite install list to develop specific parts list for each account.
• QR Code plates campaigns; to identify and work with the customer to apply QR codes plates to all pumps in operation on site.

Job's requirements:

• Degree in Business Management, engineering or equivalent.
• Previous business experience.
• Excellent communication skills.
• Strong skills to build relationships.
• MS Office Products.
• Analytical thinking and problem-solving skills.
• Availability and willingness to travel within US up to 50% of the time.
• ERP Baan experience (desired).
• Experience with rotating equipment (desired).

At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are one team! Join our growing team!