Spanish-Speaking Tech Support Expert (Remote in Greece)

Employers from Greece; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th salaries

Monthly performance bonus

Fully paid relocation package

Fully paid training

Health insurance

Job summary

Mercier Consultancy Group in Greece is seeking Spanish-speaking Customer Experts for a leading tech company. This remote role lets you serve European clients while working from Greece, with relocation support.

You will handle telecom inquiries, troubleshoot services, and maintain CRM interactions. Fluent Spanish and English required; EU passport preferred; strong customer focus and tech enthusiasm.

Qualifications

• Native or fluent Spanish (written and spoken).
• EU passport is mandatory.
• Proficiency in English for international collaboration.
• Strong customer service mindset with tech curiosity.
• Ability to work remotely within Greece.

Responsibilities

• Serve as primary contact for Spanish-speaking clients on telecom inquiries.
• Provide technical troubleshooting for mobile, internet, and fiber issues.
• Resolve billing and account requests while maintaining satisfaction.
• Stay updated on telecom products for accurate consultations.
• Document interactions in the CRM for traceable histories.
• Collaborate with cross-functional teams to resolve complex faults.
• Meet KPIs on response time, resolution rate, and service quality.

Skills

Fluent Spanish

English proficiency

Customer service

Remote work

Tech interest

Tools

CRM software

Troubleshooting tools

Job description

Mercier Consultancy Group in Greece is seeking Spanish-speaking Customer Experts for a leading tech company. This remote role lets you serve European clients while working from Greece, with relocation support.

You will handle telecom inquiries, troubleshoot services, and maintain CRM interactions. Fluent Spanish and English required; EU passport preferred; strong customer focus and tech enthusiasm.