German-Speaking Telecom Support Specialist - Remote Greece

Mercier Consultancy Group; United States; Remote; USD 22,000 - 40,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Remote work in Greece

Training program

Performance bonuses

13th/14th salaries

Job summary

Mercier Consultancy Group is seeking German-speaking Customer Experts for Salt in Greece. You will join a fast-paced telecom team delivering expert support to a leading brand while benefiting from relocation and remote work options.

The role focuses on technical and account support, billing inquiries, and ensuring high-quality service. Fluency in German and EU work eligibility are required; remote work from Greece is offered within a flexible, professional environment.

Qualifications

• Fluent German, both written and spoken.
• Experience in telecom or customer support is preferred.
• Eligible to work in Greece with an EU passport or right to work in the EU.

Responsibilities

• Provide high-quality technical and account support to Salt customers.
• Resolve inquiries about mobile services, internet plans, and billing.
• Maintain knowledge of Salt products and telecom standards to offer precise solutions.
• Deliver an exceptional customer experience with professional communication in German.
• Document customer interactions accurately in the CRM system.

Skills

German language

Customer support

Telecom knowledge

Remote work

Job description

Mercier Consultancy Group is seeking German-speaking Customer Experts for Salt in Greece. You will join a fast-paced telecom team delivering expert support to a leading brand while benefiting from relocation and remote work options.

The role focuses on technical and account support, billing inquiries, and ensuring high-quality service. Fluency in German and EU work eligibility are required; remote work from Greece is offered within a flexible, professional environment.