Spanish-Speaking B2B Collections Specialist - Growth

Worldpac Canada Inc; Oakbrook Terrace (IL); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Paid time off and holidays

Opportunities for growth

Job summary

Worldpac Canada Inc seeks a detail-oriented Spanish-speaking Collections Representative to manage daily collection activities within a B2B customer portfolio. Key responsibilities include monitoring aging reports, resolving disputes, reconciling balances, and managing credit holds, ensuring timely collection actions.

The ideal candidate will have a strong background in customer service, excellent negotiation skills, and the ability to work effectively both independently and within a team.

Qualifications

• 2+ years of experience in an Accounts Receivable or customer-facing role.
• Understanding of basic accounting and bookkeeping procedures.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Monitor daily aging reports and ensure timely collection actions.
• Develop and maintain positive relationships within the portfolio.
• Reconcile past-due balances and resolve disputes with customers.
• Make recommendations for customer payment plans.
• Manage multiple tasks effectively in a team-supportive environment.

Skills

Spanish fluency

Negotiation skills

Customer service

Analytical skills

Issue resolution

Education

Associate's degree in Business-related field

Tools

AS400 system

Job description

Worldpac Canada Inc seeks a detail-oriented Spanish-speaking Collections Representative to manage daily collection activities within a B2B customer portfolio. Key responsibilities include monitoring aging reports, resolving disputes, reconciling balances, and managing credit holds, ensuring timely collection actions.

The ideal candidate will have a strong background in customer service, excellent negotiation skills, and the ability to work effectively both independently and within a team.