Spanish Bilingual Triage Clinician

Genex; Wayne (PA); Remote; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Spanish Bilingual Triage Clinician to join their remote team. This role focuses on providing compassionate telephone triage services to injured workers, ensuring adherence to state regulations. With a commitment to service excellence, the successful candidate will utilize their clinical expertise and communication skills to assess and recommend care for various situations. This position offers flexibility and the opportunity to make a significant impact in the lives of those in need. If you are a dedicated RN with a passion for helping others, this role could be the perfect fit for you.

Qualifications

• Unencumbered RN License in a compact state required.
• Minimum of three years' RN experience in clinical areas.
• Fluent bilingual in Spanish is mandatory.

Responsibilities

• Provide inbound telephone triage services remotely.
• Use clinical expertise to make safe decisions.
• Build solid interdependent relationships within the team.

Skills

Telephone Triage

Critical Thinking

Communication Skills

Compassionate Care

Bilingual Spanish

Education

RN License

Tools

Microsoft Office Suite

Job description

Genex Service LLC


Spanish Bilingual Triage Clinician

US--Remote

Job ID: 25-17971
Type: Regular Full-Time
# of Openings: 1
Category: Case Management
Mitchell International, Inc.

Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

Responsibilities

This is a 40 hour a week, remote position.

Schedule: 10:00AM-6:30PMCST: Tuesday-Saturday.

This person must be located in a multi-state compact state and hold a compact RN License in the state you reside. Fluent bilingual in Spanish is required.

Join our team and help make a positive difference in an injured person's life. As a Worker's Compensation Telephone Triage Clinician, you will provide inbound telephone triage services remotely to injured workers while following the individual state Worker Compensation rules and regulations. In this role, you will:

• Use clinical expertise and communication skills to triage, consult, and provide recommendations for emergent and non-emergent situations.
• Focus on conveying compassion and ensuring service excellence is centered on the injured worker.
• Make safe decisions for appropriate care using critical thinking skills.
• Use departmental evidence-based protocols to triage patients.
• Build and maintain solid interdependent relationships within the team.
• Maintain up-to-date knowledge and skill in professional, clinical, and system areas.
• Demonstrate effective written and verbal communication skills.

Qualifications

• Unencumbered RN License in state of residence required (must be in a compact state).
• Minimum of three years' recent RN experience in one of the following adult clinical areas: Telephone Triage, ER, Urgent Care, Medical Surgical Unit, Occupational Medicine
• Fluent bilingual in Spanish required
• Ability to obtain other state licenses as required with fees reimbursed
• Ability to function independently and learn in a virtual work environment
• Experience using Microsoft Office Suite

• The nature of this role requires a certain level of schedule flexibility to best serve our customers and maintain operational efficiency.

  Key Considerations:

  • Overtime may be required weekly to meet client needs or cover unexpected staffing needs
  • Shift extensions daily may be necessary to provide continuous coverage or respond to high call volume
  • Bi-annual shift bidding allows employees to adjust their schedules based on business needs, scheduled shifts will change during these times

This is a remote position and the successful candidate must have a safe and HIPAA compliant home office with high speed internet connection, verified by speed test.

Salary:

Please see job description

PI270547497