Spanish Bilingual Triage Clinician

Genex Services, LLC; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization that values technology and clinical services to support injured workers. As a remote Worker’s Compensation Telephone Triage Clinician, you will leverage your clinical expertise to provide essential triage services, ensuring compassionate care and adherence to state regulations. This role offers the opportunity to make a significant difference in people's lives while enjoying a flexible work environment. The company is committed to your well-being, offering a comprehensive benefits package that includes medical, dental, and retirement plans. If you are passionate about helping others and thrive in a dynamic setting, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Tuition Reimbursement

Qualifications

• Unencumbered RN License in compact state required.
• Minimum of three years’ RN experience in clinical areas.

Responsibilities

• Provide inbound telephone triage services to injured workers.
• Use clinical expertise to make safe decisions for care.

Skills

Critical Thinking

Communication Skills

Compassionate Care

Bilingual in Spanish

Education

RN License

3+ years RN experience

Tools

Microsoft Office Suite

Job description

Company Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

Job Description

This is a 40 hour a week, remote position.

Schedule: 10:00AM-6:30PMCST: Tuesday-Saturday.

This person must be located in a multi-state compact state and hold a compact RN License in the state you reside. Fluent bilingual in Spanish is required.

Join our team and help make a positive difference in an injured person's life. As a Worker’s Compensation Telephone Triage Clinician, you will provide inbound telephone triage services remotely to injured workers while following the individual state Worker Compensation rules and regulations. In this role, you will:

• Use clinical expertise and communication skills to triage, consult, and provide recommendations for emergent and non-emergent situations.
• Focus on conveying compassion and ensuring service excellence is centered on the injured worker.
• Make safe decisions for appropriate care using critical thinking skills.
• Use departmental evidence-based protocols to triage patients.
• Build and maintain solid interdependent relationships within the team.
• Maintain up-to-date knowledge and skill in professional, clinical, and system areas.
• Demonstrate effective written and verbal communication skills.

Qualifications

• Unencumbered RN License in state of residence required (must be in a compact state).
• Minimum of three years’ recent RN experience in one of the following adult clinical areas: Telephone Triage, ER, Urgent Care, Medical Surgical Unit, Occupational Medicine
• Fluent bilingual in Spanish required
• Ability to obtain other state licenses as required with fees reimbursed
• Ability to function independently and learn in a virtual work environment
• Experience using Microsoft Office Suite

• The nature of this role requires a certain level of schedule flexibility to best serve our customers and maintain operational efficiency.

  Key Considerations:

  • Overtime may be required weekly to meet client needs or cover unexpected staffing needs
  • Shift extensions daily may be necessary to provide continuous coverage or respond to high call volume
  • Bi-annual shift bidding allows employees to adjust their schedules based on business needs, scheduled shifts will change during these times

This is a remote position and the successful candidate must have a safe and HIPAA compliant home office with high speed internet connection, verified by speed test.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $35 - $39 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

#LI-AP1

#LI-Remote

#GNX