Spanish Bilingual Customer Service Agent – Benefits

AllianceOne Incorporated; Orlando (FL); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Vision)

HSA/FSA plans

Generous Paid Time Off

Optional Daily Pay

401(k) after 90 days

Job summary

AllianceOne Incorporated is seeking a Spanish Bilingual Customer Service Agent in Orlando, FL. This role requires assisting customers with accounts, toll invoices, and more.

The position offers a pay rate of $20.50/hour and various benefits, including health insurance, a generous paid time off package, and 401(k) options.

Previous customer service experience is preferred. Join our diverse team and make a difference!

Qualifications

• Spanish Bilingual required.
• Prior customer service experience (high volume call center experience is a plus).
• Professional verbal and written communication skills.
• Outstanding attendance and work ethic.

Responsibilities

• Identify and assess individual customer needs quickly and accurately.
• Respond to customers politely and courteously.
• Project patience, empathy, caring, and sincerity in voice and words.
• Establish rapport over the phone and remain positive and upbeat.

Skills

Spanish Bilingual

Customer service

Verbal communication skills

Problem-solving

Typing/keyboarding skills

Job description

AllianceOne Incorporated is seeking a Spanish Bilingual Customer Service Agent in Orlando, FL. This role requires assisting customers with accounts, toll invoices, and more.

The position offers a pay rate of $20.50/hour and various benefits, including health insurance, a generous paid time off package, and 401(k) options.

Previous customer service experience is preferred. Join our diverse team and make a difference!