Bilingual Insurance Support Specialist

florida one insurance; Miami Gardens (FL); On-site; USD 43,000 - 92,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Competitive Salary

Paid Time Off

Job summary

Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative for an onsite position. You will engage with customers, resolve insurance-related questions, and assist with changes and claims in both English and Spanish.

We offer a competitive salary from $42,600 to $92,000 annually and a benefits package including Medical, Dental, Vision, Life Insurance, and Paid Time Off. Join a team that values empathy, professionalism, and customer-centric service.

Qualifications

• Bilingual English/Spanish required.
• Experience in customer service.
• Onsite role with in-person customer interactions.

Responsibilities

• Answer inquiries about policies, changes, and claims.
• Assist clients with policy understanding and routine transactions.
• Process changes and handle claims in English and Spanish.
• Greet and assist walk-in customers and field calls.
• Collaborate with agents to deliver excellent customer service.

Skills

Bilingual EN/ES

Customer service

Communication skills

Empathy

Job description

Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative for an onsite position. You will engage with customers, resolve insurance-related questions, and assist with changes and claims in both English and Spanish.

We offer a competitive salary from $42,600 to $92,000 annually and a benefits package including Medical, Dental, Vision, Life Insurance, and Paid Time Off. Join a team that values empathy, professionalism, and customer-centric service.