Spanish Ballroom Assistant Manager (AM)

McMenamins, Inc.; Tacoma (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Hotel discounts

Wine discounts

Concert access

Apparel discount

Spa services discount

Meal credits

Insurance

Job summary

McMenamins SPANISH BALLROOM is seeking an Assistant Manager to oversee all ballroom operations under the Ballroom Manager and General Manager. You will assist with concert and event productions, manage staff, and ensure smooth load-in/out and vendor coordination.

The role requires ability to work under pressure, manage a team, and coordinate with diverse vendors. Prior bartending and management experience are preferred; current food handler and MAST liquor licenses are required.

Qualifications

• Must obtain current food handlers and MAST liquor license.
• 21+ years old.
• Previous bartending experience preferred.
• Previous management experience preferred though not required.
• Knowledge of company policies and procedures.
• Flexible schedule including weekends, evenings and holidays.

Responsibilities

• Oversee all Spanish Ballroom operations under Ballroom Manager and General Manager guidance.
• Assist with execution of concerts and events with artists, staff and promoters.
• Oversee venue operations from load-in to load-out and manage venue staff.
• Handle show-day settlements with bands/tour managers/promoters and cash flows.
• Ensure venue is properly maintained, staffed, and equipped for events.
• Provide safe, efficient, and customer-focused service; solve problems as they arise.

Skills

Management

Table Service

Customer service

Bartending

Education

Food Handlers Card

Class 12

MAST liquor license

Tools

POS system

Job description

McMenamins SPANISH BALLROOM is Hiring for Assistant Manager!

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.

Description of the Position:

The primary responsibility of AM is to oversee all Spanish Ballroom operations under the guidance of the Ballroom Manager and General Manager. Assist with the execution of concert and event productions in collaboration with artists, production staff and promoters. Oversee venue operations from load-in to load-out. Help manage all venue staff including bartenders, support staff, box office personnel, security and event staff, and production. Handle show-day financial settlements directly with bands and/or tour managers and/or promoters, including door/ticket splits, cash payouts, and merchandise cuts, hospitality, etc.. Ensure that the venue is properly maintained, staffed, and equipped to host events. Must be able to work well under pressure, manage a team, and be able to anticipate and respond to the needs of clients and guests. Must also be able to work with a wide range of vendors and contractors, including event planners, performers, and technical staff, to ensure that events run smoothly and successfully. This position will also be expected to be able to perform the responsibilities of each other non‑management ballroom position (bartender, server etc.) and perform all opening and closing duties of the ballroom. The AM will oversee the smooth and effective running of the ballroom in general. The AM may also serve guests by taking food and beverage orders; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set‑up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; supervise and train staff; administrative duties as assigned by manager effectively dealing with personnel and customer service issues as they arise; provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The AM must be available to help problem solve any issues that come up during the course of a shift and fill in for the head manager when they are on vacation. The AM position can be hard physical work and this job takes mental agility and the ability to effectively multi‑task in a fast paced and deadline‑oriented environment. The AM must also have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Head or General Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Benefits We Offer

• Perks and employee discounts:$45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
  Belief in a work life balance
• Be part of a fun team and having a positive work environment
• Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.
  

Qualified applicants

• Obtain and maintain current food handlers and MAST liquor license
• 21+ years old
• Previous bartending experience is preferred
• Previous management experience is preferred but not required
• Working knowledge of all company policies and procedures
• Flexible schedule including weekends, evenings and holidays

Community

• Resurrection of historic buildings and properties in large and small Northwest communities
• Giving back financially to local schools and non‑profits near each location
• Helping other local businesses grow with collaborative productsOur pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Wage: $ 20.13

Qualifications

Skills

Required

Intermediate

Management

Intermediate

Table Service

Intermediate

Box Office

Novice

Licenses & Certifications

Required

Food Handlers Card

Class 12

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.