Spaceport Operations & Guest Experience Lead

SPACE EXPLORATION TECHNOLOGIES CORP; Starbase (TX); On-site; USD 60,000 - 78,000; Full time

Job summary

SpaceX in Starbase, Texas, is seeking a Spaceport Operations Specialist to lead housing accommodations, hotel operations, transportation, and site amenities while delivering an outstanding guest experience.

You will develop and implement customer service strategies, train staff, and oversee scheduling and payroll, ensuring safety and efficient operations across Spaceport Village to boost morale and productivity.

Qualifications

• Experience in hospitality or operations management.
• Strong leadership and staff development skills.
• Customer-service oriented with guest-focused mindset.

Responsibilities

• Oversee Spaceport Village operations, including housing, hotel operations, transportation, amenities, and events.
• Monitor quality and consistency by setting standards and inspecting areas of responsibility.
• Train staff on customer service, anticipate guest needs, and resolve issues.

Job description

SpaceX in Starbase, Texas, is seeking a Spaceport Operations Specialist to lead housing accommodations, hotel operations, transportation, and site amenities while delivering an outstanding guest experience.

You will develop and implement customer service strategies, train staff, and oversee scheduling and payroll, ensuring safety and efficient operations across Spaceport Village to boost morale and productivity.