Spa Wellness Membership Sales Specialist

Massage Envy; Hillwood (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Sick time

Product training

Employee membership

Retail discount

Job summary

Massage Envy Hendersonville is seeking a sales-focused team member to provide an outstanding client experience and promote our Total Body Care program. You will book services, educate guests on enhancements, and drive membership and retail sales.

The role emphasizes strong communication, professional appearance, and the ability to stand for long periods while staying organized in a busy spa setting.

Qualifications

• Previous sales experience – one year minimum.
• Previous experience working in a spa or service industry – preferred.
• Previous experience with Meevo – preferred.
• Strong work ethic.
• Professional appearance and attitude.
• Understands healthcare privacy and decorum.
• Proactive and takes initiative in their sales role.
• Critical thinkers with excellent math and computer skills.
• Great people skills and can establish positive relationships with guests and members.
• Can engage in conversation with everyone they meet.
• Feel confident in their ability to sell memberships and services to our clientele.
• Goal oriented and strive to meet personal sales goals.
• Can stand most of the day and are comfortable being busy.

Responsibilities

• Provide outstanding customer service, building client rapport, and help everyone feel valued and understood.
• Promotes and stands behind the value of “Total Body Care” by educating clients on new and expanded services.
• Selling the Massage Envy Wellness Program to every guest.
• Booking clients for future services and discussing additional enhancements and add‑on services available based on guest need.
• Encouraging homecare retail purchases based on service provider recommendations and guest need.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in‑person and through phone/email outreach.
• Always ensure the cleanliness and organization of the facility.

Skills

Sales experience

Customer service

Excellent math and computer skills

Great people skills

Tools

Meevo

Job description

Massage Envy Hendersonville is seeking a sales-focused team member to provide an outstanding client experience and promote our Total Body Care program. You will book services, educate guests on enhancements, and drive membership and retail sales.

The role emphasizes strong communication, professional appearance, and the ability to stand for long periods while staying organized in a busy spa setting.