Wellness Sales & Member Care Specialist

Massage Envy Las Vegas; Reno (NV); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

50% employer-paid healthcare

Employee discounts on services

Flexible scheduling

Referral bonuses

Job summary

Massage Envy Las Vegas is seeking a dynamic Sales and Customer Service Associate to convert non-members to members, drive retail sales, and deliver a best-in-class guest experience at our franchised location. You’ll greet clients, schedule services, handle calls, educate on the Wellness Program, and promote home-care retail products.

A high school diploma and comfort with sales quotas are preferred. Join a supportive team that values care, training, and growth opportunities in a fast-paced

Qualifications

• Sales-driven role with ability to meet quotas.
• Excellent customer service and communication skills.
• Familiarity with retail and membership programs preferred.

Responsibilities

• Greet clients upon arrival and assist with scheduling services.
• Educate clients on Massage Envy Wellness Program and services.
• Promote retail products to enhance member benefits.
• Drive member retention through outreach by phone and email.
• Support a fast-paced, team-oriented sales environment.
• Maintain confidentiality and a safe, welcoming space.

Skills

Sales

Customer service

Cash handling

Retail experience

Education

High school diploma or equivalent

Tools

Point-of-sale (POS)

Job description

Massage Envy Las Vegas is seeking a dynamic Sales and Customer Service Associate to convert non-members to members, drive retail sales, and deliver a best-in-class guest experience at our franchised location. You’ll greet clients, schedule services, handle calls, educate on the Wellness Program, and promote home-care retail products.

A high school diploma and comfort with sales quotas are preferred. Join a supportive team that values care, training, and growth opportunities in a fast-paced