Sales Associate

Massage Envy; Hillwood (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Sick time

Product training

Employee membership

Retail discount

Job summary

Massage Envy Hendersonville is seeking a sales-focused team member to provide an outstanding client experience and promote our Total Body Care program. You will book services, educate guests on enhancements, and drive membership and retail sales.

The role emphasizes strong communication, professional appearance, and the ability to stand for long periods while staying organized in a busy spa setting.

Qualifications

• Previous sales experience – one year minimum.
• Previous experience working in a spa or service industry – preferred.
• Previous experience with Meevo – preferred.
• Strong work ethic.
• Professional appearance and attitude.
• Understands healthcare privacy and decorum.
• Proactive and takes initiative in their sales role.
• Critical thinkers with excellent math and computer skills.
• Great people skills and can establish positive relationships with guests and members.
• Can engage in conversation with everyone they meet.
• Feel confident in their ability to sell memberships and services to our clientele.
• Goal oriented and strive to meet personal sales goals.
• Can stand most of the day and are comfortable being busy.

Responsibilities

• Provide outstanding customer service, building client rapport, and help everyone feel valued and understood.
• Promotes and stands behind the value of “Total Body Care” by educating clients on new and expanded services.
• Selling the Massage Envy Wellness Program to every guest.
• Booking clients for future services and discussing additional enhancements and add‑on services available based on guest need.
• Encouraging homecare retail purchases based on service provider recommendations and guest need.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in‑person and through phone/email outreach.
• Always ensure the cleanliness and organization of the facility.

Skills

Sales experience

Customer service

Excellent math and computer skills

Great people skills

Tools

Meevo

Job description

Where Better Careers Begin!

Massage Envy [1050 Glenbrook Way, Suite 200, Hendersonville, TN 37075]

Do you have a passion for sales and helping others?

At the Massage Envy – Hendersonville franchised location, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• $15-$18 per hour
• Membership Sales Commission
• Accrued Paid Time Off
• Sick Time
• In-depth product and service training
• Employee Membership
• Up to 40% off all retail products

Qualified Candidate Criteria:

• Previous sales experience – one year minimum
• Previous experience working in a spa or service industry – preferred
• Previous experience with Meevo – preferred
• Strong work ethic
• Professional appearance and attitude
• Understands healthcare privacy and decorum
• Proactive and takes initiative in their sales role
• Critical thinkers with excellent math and computer skills
• Great people skills and can establish positive relationships with guests and members
• Can engage in conversation with everyone they meet
• Feel confident in their ability to sell memberships and services to our clientele
• Goal oriented and strive to meet personal sales goals
• Can stand most of the day and are comfortable being busy

Day-to-Day:

• Provide outstanding customer service, building client rapport, and help everyone feel valued and understood
• Promotes, and stands behind, the value of “Total Body Care” by educating clients on new and expanded services
• Selling the Massage Envy Wellness Program to every guest
• Booking clients for future services and discussing additional enhancements and add‑on services available based on guest need
• Encouraging homecare retail purchases based on service provider recommendations and guest need
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in‑person and through phone/email outreach
• Always ensure the cleanliness and organization of the facility

Culture & Support:

• Trained leadership that is invested in your success
• Continued training and role playing to assist in meeting your sales goals
• A caring community that strives to celebrate individuality and share knowledge
• Weekly one on ones with management to improve your performance
• Annual Company Event
• Community Outreach Opportunities

It’s not an easy job, but it is a rewarding job that allows you to have some control in your pay with your sales performance. If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.